There seem to be a memory leak somewhere in the code, FF is using 1.3Gb ram and 40-50% cpu when running the same tabs/add-ons last week it was only using 3-400Mb and less than 10% cpu
Trying to get some HTTP logs, but FF is nigh-on unusable Kind Regards, Peter Marquis Technical Security Officer -Information Governance & Cyber Security IT Department - Harton Wing - South Tyneside District Hospital Have you received an Email that does not look Right? DO NOT reply, DO NOT click any links, REPORT it to The Cyber Security Team ([email protected]) See STFT intranet -> Information Governance & Data Security -> Email -> Suspect Email Handling or click the link: http://intranet/intranet_pot/6321.pdf for the procedure. -----Original Message----- From: Enterprise [mailto:[email protected]] On Behalf Of [email protected] Sent: 25 July 2017 01:36 To: [email protected] Subject: Enterprise Digest, Vol 73, Issue 14 To unsubscribe via the web interface, visit https://mail.mozilla.org/listinfo/enterprise or, via email, send a message with a subject or body of 'unsubscribe' to [email protected] Send Enterprise mailing list submissions to [email protected] You can reach the person managing the list at [email protected] When replying, please edit your Subject line so it is more specific than "Re: Contents of Enterprise digest..." Today's Topics: 1. Re: Super slow pages after update from 45.9->52.1 ESR (Lawrence Mandel) 2. Re: Super slow pages after update from 45.9->52.1 ESR (Lawrence Mandel) 3. Re: Super slow pages after update from 45.9->52.1 ESR (Jim Weill) 4. Re: Super slow pages after update from 45.9->52.1 ESR (Hendrik Noack) 5. Re: Super slow pages after update from 45.9->52.1 ESR (Lawrence Mandel) 6. Re: Super slow pages after update from 45.9->52.1 ESR (Scott Dodgson) ---------------------------------------------------------------------- Message: 1 Date: Mon, 24 Jul 2017 12:10:58 -0400 From: Lawrence Mandel <[email protected]> To: Andrew C Aitchison <[email protected]> Cc: enterprise owner <[email protected]> Subject: Re: [Mozilla Enterprise] Super slow pages after update from 45.9->52.1 ESR Message-ID: <CAJLuNE1xouzeK5PW00zBtprnSNExZw2cG4DNmab6y=vjm68...@mail.gmail.com> Content-Type: text/plain; charset="utf-8" Given the report about this still being an issue in 52.2.1 we're still investigating. The developers have requested an http log from someone who is able to reproduce the issue. Details on creating an http log at are https://developer.mozilla.org/en-US/docs/Mozilla/Debugging/HTTP_logging#Using_aboutnetworking Thanks, Lawrence On Sat, Jul 1, 2017 at 9:15 AM, Andrew C Aitchison <[email protected]> wrote: > > Or, could the delay be some DNS lookup which times out ? > > Firefox has its own DNS cache (which can be overridden). > Maybe the switch to multi-threading has done something to the DNS handling > ? > > > On Sat, 1 Jul 2017, stein.wm wrote: > > Perhaps it's the Virus Protection. E. g. on my PC a new version of Avira >> (after last product update from 2017-June-02) now tries to sent requests >> home with every suspection or internet request. If the firewall blocks >> this, the virus protection delays the start of the intercepted module for a >> trial period of about half a minute. >> But this effect should also occur with other software, it is not limited >> to the new Firefox version. >> stein.wm >> >> >> -----Urspr?ngliche Nachricht----- >> Von: Enterprise [mailto:[email protected]] Im Auftrag von >> Remy Molenaar >> Gesendet: Samstag, 1. Juli 2017 08:50 >> An: Jim Weill >> Cc: [email protected] >> Betreff: Re: [Mozilla Enterprise] Super slow pages after update from >> 45.9->52.1 ESR >> >> I have that problem also with the official version. I'm still not sure >> what the problem is. I've noticed that it occurs only with internet pages, >> none internal. First I thought it was my ad blocker. But I did a clean >> install (with clean profile) and having the issue back again. >> >> I'm on Windows 7 Pro btw. >> >> >> Remy >> Op 30 jun. 2017 om 19:23 heeft Jim Weill <[email protected]> het >> volgende geschreven: >> >> >> >> I don't know about anyone else, but I am still having the >> slowness issue with Firefox, even after upgrading to the (unannounced) >> 52.2.1 release. For this reason I am pushing Chrome to our users because >> we cannot keep having random page timeouts slowing us down like this. >> >> I cannot find a way to recreate the issue, other than at least >> once per hour the whole browser stops loading pages and it takes anywhere >> from 30-60 seconds before I can use firefox again. I can open new tabs and >> start trying to load pages, but none of them load until whatever is >> bottle-necking the browser finally releases. >> >> jim >> >> >> >> On 6/6/2017 11:50 AM, Lawrence Mandel wrote: >> >> >> Thanks Samuel. As a follow up, I have filed >> https://bugzilla.mozilla.org/show_bug.cgi?id=1370629 >> >> >> Lawrence >> >> >> On Fri, May 19, 2017 at 9:22 AM, Samuel Ambaye < >> [email protected]> wrote: >> >> >> We noticed the issue when one of our users >> reported a similar issue following a minor version ESR update: >> >> Using FF 45.9.0.6310 & Windows 7. >> (1) Start FF >> (2) goto this URL www.lematin.ch (newspaper in >> Geneva, Switzerland) >> Results: Browser waits for the page to load for >> two-three minutes to load (but would actually load); >> Results: Other browsers, No issue; >> (4) Close browser >> Browser hangs and requires a kill process. >> (5) Restart Browser and Try different web sites, >> even ones that were ok before; >> Results: Browser waits for web site for over two >> / three minutes; >> (5) Kill Process, Restart browser and repeat step >> 2 and 5: >> Same Result; >> (6) Kill Process, Replace FF user profile and >> repeat step 2 and 5: >> Same Result; >> (7) Uninstall FF for users who were affected; >> Install FF 52.1.0.6316 >> Issue no longer reproducible >> >> We hope this helps. >> >> Best, >> Samuel >> >> >> >> >>> Jim Weill <[email protected]> >> 19/05/2017 00:17 >>> >> >> I notice the issue when I first open FF in the >> morning on Windows 7 Pro >> x64 machines. After that I cannot come up with a >> reliable way to >> reproduce this issue, other than it happens at >> random times throughout >> the day. >> >> I do not notice this on Mac OSX 10.12 at all (we >> have a few of these). >> And I have not polled our Linux users on this >> issue, so I do not know >> where that stands. >> >> Is there something in the dev tools that I can >> leave open when this >> happens again to try to narrow this down? I've >> had this happen several >> times today already. >> >> jim >> >> >> On 5/11/2017 11:51 AM, Phil Pishioneri wrote: >> > On 5/11/17 2:06 PM, Julien Cristau wrote: >> >> we've filed a bug at >> >> https://bugzilla.mozilla.org/s >> how_bug.cgi?id=1361865 <https://bugzilla.mozilla.org/ >> show_bug.cgi?id=1361865> to investigate >> >> the issue reported in this thread. >> Unfortunately so far we haven't >> >> been able to reproduce this internally. Does >> anyone on this thread >> >> have a reliable way to reproduce the problem >> you've seen? If this is >> >> also reproducible with the non-ESR Firefox >> releases, knowing which >> >> version introduced it would also help narrow >> down the search. >> > >> > I've had very reproducible delays since >> (non-ESR) release 48. I found >> > it related to syncing of my (large) bookmarks. >> Whenever the sync >> > process starts (this can be "random", >> especially if a Firefox is >> > active on another host syncing to the same >> account), Firefox's UI >> > locks up for a few seconds. On a Mac, I get the >> spinning beach ball; >> > on Windows, I'll get the window title bar >> message about the process >> > not responding; I don't recall the behavior on >> Linux, other than >> > Firefox becomes unresponsive. Creating a new >> bookmark also starts a >> > sync (and, it'll start while the "Bookmark This >> Page" window is open). >> > >> > My circumvention was to find the host name >> being used for my sync, and >> > put in an override in my client's hosts file >> that maps the name to >> > loopback 127.0.0.1, then commenting that out >> and manually starting a >> > sync when I need it (then uncomment it again >> afterward). >> > >> > My multiprocess status is off on all of these >> platforms due to >> > incompatible extensions. >> > >> > -Phil >> > _______________________________________________ >> > Enterprise mailing list >> > [email protected] >> > https://mail.mozilla.org/listinfo/enterprise < >> https://mail.mozilla.org/listinfo/enterprise> >> > >> > To unsubscribe from this list, please visit >> > https://mail.mozilla.org/listinfo/enterprise < >> https://mail.mozilla.org/listinfo/enterprise> or send an email to >> > [email protected] with a subject >> of "unsubscribe" >> >> >> _______________________________________________ >> Enterprise mailing list >> [email protected] >> https://mail.mozilla.org/listinfo/enterprise < >> https://mail.mozilla.org/listinfo/enterprise> >> >> To unsubscribe from this list, please visit >> https://mail.mozilla.org/listinfo/enterprise < >> https://mail.mozilla.org/listinfo/enterprise> or send an email to >> [email protected] with a subject of "unsubscribe" >> >> >> _______________________________________________ >> Enterprise mailing list >> [email protected] >> https://mail.mozilla.org/listinfo/enterprise < >> https://mail.mozilla.org/listinfo/enterprise> >> >> To unsubscribe from this list, please visit >> https://mail.mozilla.org/listinfo/enterprise < >> https://mail.mozilla.org/listinfo/enterprise> or send an email to >> [email protected] with a subject of "unsubscribe" >> >> >> >> >> _______________________________________________ >> Enterprise mailing list >> [email protected] >> https://mail.mozilla.org/listinfo/enterprise >> >> To unsubscribe from this list, please visit >> https://mail.mozilla.org/listinfo/enterprise or send an email to >> [email protected] with a subject of "unsubscribe" >> >> >> >> >> >> >> Deze e-mail en de inhoud daarvan is vertrouwelijk. Indien dit bericht >> niet voor u bestemd is, verzoeken wij u vriendelijk deze e-mail direct naar >> ons te retourneren en daarna te verwijderen. Openbaarmaking, >> vermenigvuldiging, verstrekking aan en/of gebruik door derden van dit >> e-mailbericht en/of informatie is niet toegestaan. Wij sluiten elke >> aansprakelijkheid uit in verband met het niet juist, onvolledig of niet >> tijdig overkomen van de informatie in deze e-mail. >> >> >> This e-mail and its content are confidential and may be legally >> privileged. If this e-mail is not intended for you, please contact us >> immediately by reply e-mail and delete the e-mail. Please don't use, copy >> or disclose the e-mail and its contents to anyone. We are liable neither >> for the proper and complete transmission of the information in this e-mail >> nor for any delay in its receipt. >> >> _______________________________________________ >> Enterprise mailing list >> [email protected] >> https://mail.mozilla.org/listinfo/enterprise >> >> To unsubscribe from this list, please visit >> https://mail.mozilla.org/listinfo/enterprise or send an email to >> [email protected] with a subject of "unsubscribe" > > > _______________________________________________ > Enterprise mailing list > [email protected] > https://mail.mozilla.org/listinfo/enterprise > > To unsubscribe from this list, please visit https://mail.mozilla.org/ > listinfo/enterprise or send an email to [email protected] > with a subject of "unsubscribe" > -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://mail.mozilla.org/private/enterprise/attachments/20170724/c39ae32d/attachment-0001.html> ------------------------------ Message: 2 Date: Mon, 24 Jul 2017 13:37:15 -0400 From: Lawrence Mandel <[email protected]> To: Andrew C Aitchison <[email protected]> Cc: enterprise owner <[email protected]> Subject: Re: [Mozilla Enterprise] Super slow pages after update from 45.9->52.1 ESR Message-ID: <cajlune2rz3_ss_a6vmqznszt3x1onm5jdkwdgleh3kfp9hn...@mail.gmail.com> Content-Type: text/plain; charset="utf-8" I didn't say how to get your logs to Mozilla. Here are two ways: 1. Post your logs to Bugzilla. Use https://bugzilla.mozilla.org/ show_bug.cgi?id=1370629 2. Email your logs to me privately. Please let me know if you're OK with me posting your logs to Bugzilla. If not, I'll share them with the developers directly and ask that they be deleted when we're done analyzing them. Thanks, Lawrence On Mon, Jul 24, 2017 at 12:10 PM, Lawrence Mandel <[email protected]> wrote: > Given the report about this still being an issue in 52.2.1 we're still > investigating. The developers have requested an http log from someone who > is able to reproduce the issue. Details on creating an http log at are > > https://developer.mozilla.org/en-US/docs/Mozilla/Debugging/ > HTTP_logging#Using_aboutnetworking > > Thanks, > > Lawrence > > On Sat, Jul 1, 2017 at 9:15 AM, Andrew C Aitchison <[email protected] > > wrote: > >> >> Or, could the delay be some DNS lookup which times out ? >> >> Firefox has its own DNS cache (which can be overridden). >> Maybe the switch to multi-threading has done something to the DNS >> handling ? >> >> >> On Sat, 1 Jul 2017, stein.wm wrote: >> >> Perhaps it's the Virus Protection. E. g. on my PC a new version of Avira >>> (after last product update from 2017-June-02) now tries to sent requests >>> home with every suspection or internet request. If the firewall blocks >>> this, the virus protection delays the start of the intercepted module for a >>> trial period of about half a minute. >>> But this effect should also occur with other software, it is not limited >>> to the new Firefox version. >>> stein.wm >>> >>> >>> -----Urspr?ngliche Nachricht----- >>> Von: Enterprise [mailto:[email protected]] Im Auftrag von >>> Remy Molenaar >>> Gesendet: Samstag, 1. Juli 2017 08:50 >>> An: Jim Weill >>> Cc: [email protected] >>> Betreff: Re: [Mozilla Enterprise] Super slow pages after update from >>> 45.9->52.1 ESR >>> >>> I have that problem also with the official version. I'm still not sure >>> what the problem is. I've noticed that it occurs only with internet pages, >>> none internal. First I thought it was my ad blocker. But I did a clean >>> install (with clean profile) and having the issue back again. >>> >>> I'm on Windows 7 Pro btw. >>> >>> >>> Remy >>> Op 30 jun. 2017 om 19:23 heeft Jim Weill <[email protected]> >>> het volgende geschreven: >>> >>> >>> >>> I don't know about anyone else, but I am still having the >>> slowness issue with Firefox, even after upgrading to the (unannounced) >>> 52.2.1 release. For this reason I am pushing Chrome to our users because >>> we cannot keep having random page timeouts slowing us down like this. >>> >>> I cannot find a way to recreate the issue, other than at least >>> once per hour the whole browser stops loading pages and it takes anywhere >>> from 30-60 seconds before I can use firefox again. I can open new tabs and >>> start trying to load pages, but none of them load until whatever is >>> bottle-necking the browser finally releases. >>> >>> jim >>> >>> >>> >>> On 6/6/2017 11:50 AM, Lawrence Mandel wrote: >>> >>> >>> Thanks Samuel. As a follow up, I have filed >>> https://bugzilla.mozilla.org/show_bug.cgi?id=1370629 >>> >>> >>> Lawrence >>> >>> >>> On Fri, May 19, 2017 at 9:22 AM, Samuel Ambaye < >>> [email protected]> wrote: >>> >>> >>> We noticed the issue when one of our users >>> reported a similar issue following a minor version ESR update: >>> >>> Using FF 45.9.0.6310 & Windows 7. >>> (1) Start FF >>> (2) goto this URL www.lematin.ch (newspaper in >>> Geneva, Switzerland) >>> Results: Browser waits for the page to load for >>> two-three minutes to load (but would actually load); >>> Results: Other browsers, No issue; >>> (4) Close browser >>> Browser hangs and requires a kill process. >>> (5) Restart Browser and Try different web sites, >>> even ones that were ok before; >>> Results: Browser waits for web site for over two >>> / three minutes; >>> (5) Kill Process, Restart browser and repeat >>> step 2 and 5: >>> Same Result; >>> (6) Kill Process, Replace FF user profile and >>> repeat step 2 and 5: >>> Same Result; >>> (7) Uninstall FF for users who were affected; >>> Install FF 52.1.0.6316 >>> Issue no longer reproducible >>> >>> We hope this helps. >>> >>> Best, >>> Samuel >>> >>> >>> >>> >>> Jim Weill <[email protected]> >>> 19/05/2017 00:17 >>> >>> >>> I notice the issue when I first open FF in the >>> morning on Windows 7 Pro >>> x64 machines. After that I cannot come up with >>> a reliable way to >>> reproduce this issue, other than it happens at >>> random times throughout >>> the day. >>> >>> I do not notice this on Mac OSX 10.12 at all (we >>> have a few of these). >>> And I have not polled our Linux users on this >>> issue, so I do not know >>> where that stands. >>> >>> Is there something in the dev tools that I can >>> leave open when this >>> happens again to try to narrow this down? I've >>> had this happen several >>> times today already. >>> >>> jim >>> >>> >>> On 5/11/2017 11:51 AM, Phil Pishioneri wrote: >>> > On 5/11/17 2:06 PM, Julien Cristau wrote: >>> >> we've filed a bug at >>> >> https://bugzilla.mozilla.org/s >>> how_bug.cgi?id=1361865 <https://bugzilla.mozilla.org/ >>> show_bug.cgi?id=1361865> to investigate >>> >> the issue reported in this thread. >>> Unfortunately so far we haven't >>> >> been able to reproduce this internally. Does >>> anyone on this thread >>> >> have a reliable way to reproduce the problem >>> you've seen? If this is >>> >> also reproducible with the non-ESR Firefox >>> releases, knowing which >>> >> version introduced it would also help narrow >>> down the search. >>> > >>> > I've had very reproducible delays since >>> (non-ESR) release 48. I found >>> > it related to syncing of my (large) bookmarks. >>> Whenever the sync >>> > process starts (this can be "random", >>> especially if a Firefox is >>> > active on another host syncing to the same >>> account), Firefox's UI >>> > locks up for a few seconds. On a Mac, I get >>> the spinning beach ball; >>> > on Windows, I'll get the window title bar >>> message about the process >>> > not responding; I don't recall the behavior on >>> Linux, other than >>> > Firefox becomes unresponsive. Creating a new >>> bookmark also starts a >>> > sync (and, it'll start while the "Bookmark >>> This Page" window is open). >>> > >>> > My circumvention was to find the host name >>> being used for my sync, and >>> > put in an override in my client's hosts file >>> that maps the name to >>> > loopback 127.0.0.1, then commenting that out >>> and manually starting a >>> > sync when I need it (then uncomment it again >>> afterward). >>> > >>> > My multiprocess status is off on all of these >>> platforms due to >>> > incompatible extensions. >>> > >>> > -Phil >>> > ______________________________ >>> _________________ >>> > Enterprise mailing list >>> > [email protected] >>> > https://mail.mozilla.org/listinfo/enterprise < >>> https://mail.mozilla.org/listinfo/enterprise> >>> > >>> > To unsubscribe from this list, please visit >>> > https://mail.mozilla.org/listinfo/enterprise < >>> https://mail.mozilla.org/listinfo/enterprise> or send an email to >>> > [email protected] with a subject >>> of "unsubscribe" >>> >>> >>> _______________________________________________ >>> Enterprise mailing list >>> [email protected] >>> https://mail.mozilla.org/listinfo/enterprise < >>> https://mail.mozilla.org/listinfo/enterprise> >>> >>> To unsubscribe from this list, please visit >>> https://mail.mozilla.org/listinfo/enterprise < >>> https://mail.mozilla.org/listinfo/enterprise> or send an email to >>> [email protected] with a subject of "unsubscribe" >>> >>> >>> _______________________________________________ >>> Enterprise mailing list >>> [email protected] >>> https://mail.mozilla.org/listinfo/enterprise < >>> https://mail.mozilla.org/listinfo/enterprise> >>> >>> To unsubscribe from this list, please visit >>> https://mail.mozilla.org/listinfo/enterprise < >>> https://mail.mozilla.org/listinfo/enterprise> or send an email to >>> [email protected] with a subject of "unsubscribe" >>> >>> >>> >>> >>> _______________________________________________ >>> Enterprise mailing list >>> [email protected] >>> https://mail.mozilla.org/listinfo/enterprise >>> >>> To unsubscribe from this list, please visit >>> https://mail.mozilla.org/listinfo/enterprise or send an email to >>> [email protected] with a subject of "unsubscribe" >>> >>> >>> >>> >>> >>> >>> Deze e-mail en de inhoud daarvan is vertrouwelijk. Indien dit bericht >>> niet voor u bestemd is, verzoeken wij u vriendelijk deze e-mail direct naar >>> ons te retourneren en daarna te verwijderen. Openbaarmaking, >>> vermenigvuldiging, verstrekking aan en/of gebruik door derden van dit >>> e-mailbericht en/of informatie is niet toegestaan. Wij sluiten elke >>> aansprakelijkheid uit in verband met het niet juist, onvolledig of niet >>> tijdig overkomen van de informatie in deze e-mail. >>> >>> >>> This e-mail and its content are confidential and may be legally >>> privileged. If this e-mail is not intended for you, please contact us >>> immediately by reply e-mail and delete the e-mail. Please don't use, copy >>> or disclose the e-mail and its contents to anyone. We are liable neither >>> for the proper and complete transmission of the information in this e-mail >>> nor for any delay in its receipt. >>> >>> _______________________________________________ >>> Enterprise mailing list >>> [email protected] >>> https://mail.mozilla.org/listinfo/enterprise >>> >>> To unsubscribe from this list, please visit >>> https://mail.mozilla.org/listinfo/enterprise or send an email to >>> [email protected] with a subject of "unsubscribe" >> >> >> _______________________________________________ >> Enterprise mailing list >> [email protected] >> https://mail.mozilla.org/listinfo/enterprise >> >> To unsubscribe from this list, please visit >> https://mail.mozilla.org/listinfo/enterprise or send an email to >> [email protected] with a subject of "unsubscribe" >> > > -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://mail.mozilla.org/private/enterprise/attachments/20170724/2d75b97b/attachment-0001.html> ------------------------------ Message: 3 Date: Mon, 24 Jul 2017 11:13:29 -0700 From: Jim Weill <[email protected]> To: Lawrence Mandel <[email protected]>, Andrew C Aitchison <[email protected]> Cc: enterprise owner <[email protected]> Subject: Re: [Mozilla Enterprise] Super slow pages after update from 45.9->52.1 ESR Message-ID: <[email protected]> Content-Type: text/plain; charset="utf-8"; Format="flowed" My generated logs are far larger than the bug report can upload -- four files were created that all come in at 45+ MB each. Compressing them results in an 18MB zip file, which is still too large, even for email. How do I upload these logs? jim On 7/24/2017 10:37 AM, Lawrence Mandel wrote: > I didn't say how to get your logs to Mozilla. Here are two ways: > > 1. Post your logs to Bugzilla. Use > https://bugzilla.mozilla.org/show_bug.cgi?id=1370629 > <https://bugzilla.mozilla.org/show_bug.cgi?id=1370629> > 2. Email your logs to me privately. Please let me know if you're OK > with me posting your logs to Bugzilla. If not, I'll share them with > the developers directly and ask that they be deleted when we're done > analyzing them. > > Thanks, > > Lawrence > > On Mon, Jul 24, 2017 at 12:10 PM, Lawrence Mandel <[email protected] > <mailto:[email protected]>> wrote: > > Given the report about this still being an issue in 52.2.1 we're > still investigating. The developers have requested an http log > from someone who is able to reproduce the issue. Details on > creating an http log at are > > > https://developer.mozilla.org/en-US/docs/Mozilla/Debugging/HTTP_logging#Using_aboutnetworking > > <https://developer.mozilla.org/en-US/docs/Mozilla/Debugging/HTTP_logging#Using_aboutnetworking> > > Thanks, > > Lawrence > > On Sat, Jul 1, 2017 at 9:15 AM, Andrew C Aitchison > <[email protected] <mailto:[email protected]>> wrote: > > > Or, could the delay be some DNS lookup which times out ? > > Firefox has its own DNS cache (which can be overridden). > Maybe the switch to multi-threading has done something to the > DNS handling ? > > > On Sat, 1 Jul 2017, stein.wm wrote: > > Perhaps it's the Virus Protection. E. g. on my PC a new > version of Avira (after last product update from > 2017-June-02) now tries to sent requests home with every > suspection or internet request. If the firewall blocks > this, the virus protection delays the start of the > intercepted module for a trial period of about half a minute. > But this effect should also occur with other software, it > is not limited to the new Firefox version. > stein.wm > > > -----Urspr?ngliche Nachricht----- > Von: Enterprise [mailto:[email protected] > <mailto:[email protected]>] Im Auftrag von > Remy Molenaar > Gesendet: Samstag, 1. Juli 2017 08:50 > An: Jim Weill > Cc: [email protected] <mailto:[email protected]> > Betreff: Re: [Mozilla Enterprise] Super slow pages after > update from 45.9->52.1 ESR > > I have that problem also with the official version. I'm > still not sure what the problem is. I've noticed that it > occurs only with internet pages, none internal. First I > thought it was my ad blocker. But I did a clean install > (with clean profile) and having the issue back again. > > I'm on Windows 7 Pro btw. > > > Remy > Op 30 jun. 2017 om 19:23 heeft Jim Weill > <[email protected] > <mailto:[email protected]>> het volgende geschreven: > > > > I don't know about anyone else, but I am still > having the slowness issue with Firefox, even after > upgrading to the (unannounced) 52.2.1 release. For this > reason I am pushing Chrome to our users because we cannot > keep having random page timeouts slowing us down like this. > > I cannot find a way to recreate the issue, other > than at least once per hour the whole browser stops > loading pages and it takes anywhere from 30-60 seconds > before I can use firefox again. I can open new tabs and > start trying to load pages, but none of them load until > whatever is bottle-necking the browser finally releases. > > jim > > > > On 6/6/2017 11:50 AM, Lawrence Mandel wrote: > > > Thanks Samuel. As a follow up, I have > filed https://bugzilla.mozilla.org/show_bug.cgi?id=1370629 > <https://bugzilla.mozilla.org/show_bug.cgi?id=1370629> > > > Lawrence > > > On Fri, May 19, 2017 at 9:22 AM, Samuel > Ambaye <[email protected] > <mailto:[email protected]>> wrote: > > > We noticed the issue when one of > our users reported a similar issue following a minor > version ESR update: > > Using FF 45.9.0.6310 & Windows 7. > (1) Start FF > (2) goto this URL www.lematin.ch > <http://www.lematin.ch> (newspaper in Geneva, Switzerland) > Results: Browser waits for the > page to load for two-three minutes to load (but would > actually load); > Results: Other browsers, No issue; > (4) Close browser > Browser hangs and requires a kill > process. > (5) Restart Browser and Try > different web sites, even ones that were ok before; > Results: Browser waits for web > site for over two / three minutes; > (5) Kill Process, Restart browser > and repeat step 2 and 5: > Same Result; > (6) Kill Process, Replace FF user > profile and repeat step 2 and 5: > Same Result; > (7) Uninstall FF for users who > were affected; Install FF 52.1.0.6316 > Issue no longer reproducible > > We hope this helps. > > Best, > Samuel > > > > >>> Jim Weill > <[email protected] > <mailto:[email protected]>> 19/05/2017 00:17 >>> > > I notice the issue when I first > open FF in the morning on Windows 7 Pro > x64 machines. After that I cannot > come up with a reliable way to > reproduce this issue, other than > it happens at random times throughout > the day. > > I do not notice this on Mac OSX > 10.12 at all (we have a few of these). > And I have not polled our Linux > users on this issue, so I do not know > where that stands. > > Is there something in the dev > tools that I can leave open when this > happens again to try to narrow > this down? I've had this happen several > times today already. > > jim > > > On 5/11/2017 11:51 AM, Phil > Pishioneri wrote: > > On 5/11/17 2:06 PM, Julien > Cristau wrote: > >> we've filed a bug at > >> > https://bugzilla.mozilla.org/show_bug.cgi?id=1361865 > <https://bugzilla.mozilla.org/show_bug.cgi?id=1361865> > <https://bugzilla.mozilla.org/show_bug.cgi?id=1361865 > <https://bugzilla.mozilla.org/show_bug.cgi?id=1361865>> to > investigate > >> the issue reported in this > thread. Unfortunately so far we haven't > >> been able to reproduce this > internally. Does anyone on this thread > >> have a reliable way to > reproduce the problem you've seen? If this is > >> also reproducible with the > non-ESR Firefox releases, knowing which > >> version introduced it would > also help narrow down the search. > > > > I've had very reproducible > delays since (non-ESR) release 48. I found > > it related to syncing of my > (large) bookmarks. Whenever the sync > > process starts (this can be > "random", especially if a Firefox is > > active on another host syncing > to the same account), Firefox's UI > > locks up for a few seconds. On a > Mac, I get the spinning beach ball; > > on Windows, I'll get the window > title bar message about the process > > not responding; I don't recall > the behavior on Linux, other than > > Firefox becomes unresponsive. > Creating a new bookmark also starts a > > sync (and, it'll start while the > "Bookmark This Page" window is open). > > > > My circumvention was to find the > host name being used for my sync, and > > put in an override in my > client's hosts file that maps the name to > > loopback 127.0.0.1, then > commenting that out and manually starting a > > sync when I need it (then > uncomment it again afterward). > > > > My multiprocess status is off on > all of these platforms due to > > incompatible extensions. > > > > -Phil > > > _______________________________________________ > > Enterprise mailing list > > [email protected] > <mailto:[email protected]> > > > https://mail.mozilla.org/listinfo/enterprise > <https://mail.mozilla.org/listinfo/enterprise> > <https://mail.mozilla.org/listinfo/enterprise > <https://mail.mozilla.org/listinfo/enterprise>> > > > > To unsubscribe from this list, > please visit > > > https://mail.mozilla.org/listinfo/enterprise > <https://mail.mozilla.org/listinfo/enterprise> > <https://mail.mozilla.org/listinfo/enterprise > <https://mail.mozilla.org/listinfo/enterprise>> or send an > email to > > [email protected] > <mailto:[email protected]> with a subject of > "unsubscribe" > > > _______________________________________________ > Enterprise mailing list > [email protected] <mailto:[email protected]> > https://mail.mozilla.org/listinfo/enterprise > <https://mail.mozilla.org/listinfo/enterprise> > <https://mail.mozilla.org/listinfo/enterprise > <https://mail.mozilla.org/listinfo/enterprise>> > > To unsubscribe from this list, > please visit https://mail.mozilla.org/listinfo/enterprise > <https://mail.mozilla.org/listinfo/enterprise> > <https://mail.mozilla.org/listinfo/enterprise > <https://mail.mozilla.org/listinfo/enterprise>> or send an > email to [email protected] > <mailto:[email protected]> with a subject of > "unsubscribe" > > > _______________________________________________ > Enterprise mailing list > [email protected] <mailto:[email protected]> > https://mail.mozilla.org/listinfo/enterprise > <https://mail.mozilla.org/listinfo/enterprise> > <https://mail.mozilla.org/listinfo/enterprise > <https://mail.mozilla.org/listinfo/enterprise>> > > To unsubscribe from this list, > please visit https://mail.mozilla.org/listinfo/enterprise > <https://mail.mozilla.org/listinfo/enterprise> > <https://mail.mozilla.org/listinfo/enterprise > <https://mail.mozilla.org/listinfo/enterprise>> or send an > email to [email protected] > <mailto:[email protected]> with a subject of > "unsubscribe" > > > > > _______________________________________________ > Enterprise mailing list > [email protected] <mailto:[email protected]> > https://mail.mozilla.org/listinfo/enterprise > <https://mail.mozilla.org/listinfo/enterprise> > > To unsubscribe from this list, please visit > https://mail.mozilla.org/listinfo/enterprise > <https://mail.mozilla.org/listinfo/enterprise> or send an > email to [email protected] > <mailto:[email protected]> with a subject of > "unsubscribe" > > > > > > > Deze e-mail en de inhoud daarvan is vertrouwelijk. Indien > dit bericht niet voor u bestemd is, verzoeken wij u > vriendelijk deze e-mail direct naar ons te retourneren en > daarna te verwijderen. Openbaarmaking, vermenigvuldiging, > verstrekking aan en/of gebruik door derden van dit > e-mailbericht en/of informatie is niet toegestaan. Wij > sluiten elke aansprakelijkheid uit in verband met het niet > juist, onvolledig of niet tijdig overkomen van de > informatie in deze e-mail. > > > This e-mail and its content are confidential and may be > legally privileged. If this e-mail is not intended for > you, please contact us immediately by reply e-mail and > delete the e-mail. Please don't use, copy or disclose the > e-mail and its contents to anyone. We are liable neither > for the proper and complete transmission of the > information in this e-mail nor for any delay in its receipt. > > _______________________________________________ > Enterprise mailing list > [email protected] <mailto:[email protected]> > https://mail.mozilla.org/listinfo/enterprise > <https://mail.mozilla.org/listinfo/enterprise> > > To unsubscribe from this list, please visit > https://mail.mozilla.org/listinfo/enterprise > <https://mail.mozilla.org/listinfo/enterprise> or send an > email to [email protected] > <mailto:[email protected]> with a subject of > "unsubscribe" > > > _______________________________________________ > Enterprise mailing list > [email protected] <mailto:[email protected]> > https://mail.mozilla.org/listinfo/enterprise > <https://mail.mozilla.org/listinfo/enterprise> > > To unsubscribe from this list, please visit > https://mail.mozilla.org/listinfo/enterprise > <https://mail.mozilla.org/listinfo/enterprise> or send an > email to [email protected] > <mailto:[email protected]> with a subject of > "unsubscribe" > > > > > > _______________________________________________ > Enterprise mailing list > [email protected] > https://mail.mozilla.org/listinfo/enterprise > > To unsubscribe from this list, please visit > https://mail.mozilla.org/listinfo/enterprise or send an email to > [email protected] with a subject of "unsubscribe" -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://mail.mozilla.org/private/enterprise/attachments/20170724/7b7b8ec7/attachment-0001.html> ------------------------------ Message: 4 Date: Mon, 24 Jul 2017 18:15:03 +0000 From: Hendrik Noack <[email protected]> To: "[email protected]" <[email protected]> Subject: Re: [Mozilla Enterprise] Super slow pages after update from 45.9->52.1 ESR Message-ID: <db5pr10mb023236f293ff10dcda2b95b38b...@db5pr10mb0232.eurprd10.prod.outlook.com> Content-Type: text/plain; charset="utf-8" I have the same problem when I try to open www.der-postillion.com <http://www.der-postillion.com> . The page starts loading and then takes a longer break where FF is completely hanging. After 4 ? 5 minutes FF continues to load the page. 2017-07-24 17:57:32.938000 UTC - [Socket Thread]: D/nsSocketTransport STS poll iter 2017-07-24 17:57:32.938000 UTC - [Socket Thread]: D/nsSocketTransport calling PR_Poll [active=0 idle=0] 2017-07-24 17:57:32.938000 UTC - [Socket Thread]: D/nsSocketTransport timeout = -1 milliseconds 2017-07-24 18:02:44.666000 UTC - [Main Thread]: D/nsHostResolver Resolving host [www-blogger-opensocial.googleusercontent.com]. 2017-07-24 18:02:44.666000 UTC - [Main Thread]: D/nsHostResolver No usable address in cache for host [www-blogger-opensocial.googleusercontent.com]. 2017-07-24 18:02:44.667000 UTC - [Main Thread]: D/nsHostResolver DNS thread counters: total=1 any-live=0 idle=0 pending=1 2017-07-24 18:02:44.667000 UTC - [Main Thread]: D/nsHostResolver DNS lookup for host [www-blogger-opensocial.googleusercontent.com] blocking pending 'getaddrinfo' query: callback [2742d118a60] 2017-07-24 18:02:44.667000 UTC - [Main Thread]: V/nsHttp HttpBaseChannel::SetRequestHeader [this=27463ad7000 header="DNT" value="1" merge=0] As you can see the hanging occours between 17:57:32 and 18:02:44. Every click on a link on that page gives me another break. The full log can be downloaded here: https://www.schwabstrasse.me/owncloud/s/P76A2DCfUzqBx8G Mit freundlichen Gr??en / Best regards Hendrik Noack -- Axxedia IT GmbH Felsenstr. 8 71106 Magstadt Tel +49 7159 4979763 Fax +49 7159 4979775 Mail <mailto:[email protected]> [email protected] Sitz der Gesellschaft: Schwabstr. 30, 71106 Magstadt Gesch?ftsf?hrer: Hendrik Noack . Amtsgericht: Stuttgart HRB 727296 Von: Enterprise [mailto:[email protected]] Im Auftrag von Lawrence Mandel Gesendet: Montag, 24. Juli 2017 18:11 An: Andrew C Aitchison <[email protected]> Cc: enterprise owner <[email protected]> Betreff: Re: [Mozilla Enterprise] Super slow pages after update from 45.9->52.1 ESR Given the report about this still being an issue in 52.2.1 we're still investigating. The developers have requested an http log from someone who is able to reproduce the issue. Details on creating an http log at are https://developer.mozilla.org/en-US/docs/Mozilla/Debugging/HTTP_logging#Using_aboutnetworking Thanks, Lawrence On Sat, Jul 1, 2017 at 9:15 AM, Andrew C Aitchison <[email protected] <mailto:[email protected]> > wrote: Or, could the delay be some DNS lookup which times out ? Firefox has its own DNS cache (which can be overridden). Maybe the switch to multi-threading has done something to the DNS handling ? On Sat, 1 Jul 2017, stein.wm wrote: Perhaps it's the Virus Protection. E. g. on my PC a new version of Avira (after last product update from 2017-June-02) now tries to sent requests home with every suspection or internet request. If the firewall blocks this, the virus protection delays the start of the intercepted module for a trial period of about half a minute. But this effect should also occur with other software, it is not limited to the new Firefox version. stein.wm -----Urspr?ngliche Nachricht----- Von: Enterprise [mailto:[email protected] <mailto:[email protected]> ] Im Auftrag von Remy Molenaar Gesendet: Samstag, 1. Juli 2017 08:50 An: Jim Weill Cc: [email protected] <mailto:[email protected]> Betreff: Re: [Mozilla Enterprise] Super slow pages after update from 45.9->52.1 ESR I have that problem also with the official version. I'm still not sure what the problem is. I've noticed that it occurs only with internet pages, none internal. First I thought it was my ad blocker. But I did a clean install (with clean profile) and having the issue back again. I'm on Windows 7 Pro btw. Remy Op 30 jun. 2017 om 19:23 heeft Jim Weill <[email protected] <mailto:[email protected]> > het volgende geschreven: I don't know about anyone else, but I am still having the slowness issue with Firefox, even after upgrading to the (unannounced) 52.2.1 release. For this reason I am pushing Chrome to our users because we cannot keep having random page timeouts slowing us down like this. I cannot find a way to recreate the issue, other than at least once per hour the whole browser stops loading pages and it takes anywhere from 30-60 seconds before I can use firefox again. I can open new tabs and start trying to load pages, but none of them load until whatever is bottle-necking the browser finally releases. jim On 6/6/2017 11:50 AM, Lawrence Mandel wrote: Thanks Samuel. As a follow up, I have filed https://bugzilla.mozilla.org/show_bug.cgi?id=1370629 Lawrence On Fri, May 19, 2017 at 9:22 AM, Samuel Ambaye <[email protected] <mailto:[email protected]> > wrote: We noticed the issue when one of our users reported a similar issue following a minor version ESR update: Using FF 45.9.0.6310 & Windows 7. (1) Start FF (2) goto this URL www.lematin.ch <http://www.lematin.ch> (newspaper in Geneva, Switzerland) Results: Browser waits for the page to load for two-three minutes to load (but would actually load); Results: Other browsers, No issue; (4) Close browser Browser hangs and requires a kill process. (5) Restart Browser and Try different web sites, even ones that were ok before; Results: Browser waits for web site for over two / three minutes; (5) Kill Process, Restart browser and repeat step 2 and 5: Same Result; (6) Kill Process, Replace FF user profile and repeat step 2 and 5: Same Result; (7) Uninstall FF for users who were affected; Install FF 52.1.0.6316 Issue no longer reproducible We hope this helps. Best, Samuel >>> Jim Weill <[email protected] <mailto:[email protected]> > 19/05/2017 00:17 >>> I notice the issue when I first open FF in the morning on Windows 7 Pro x64 machines. After that I cannot come up with a reliable way to reproduce this issue, other than it happens at random times throughout the day. I do not notice this on Mac OSX 10.12 at all (we have a few of these). And I have not polled our Linux users on this issue, so I do not know where that stands. Is there something in the dev tools that I can leave open when this happens again to try to narrow this down? I've had this happen several times today already. jim On 5/11/2017 11:51 AM, Phil Pishioneri wrote: > On 5/11/17 2:06 PM, Julien Cristau wrote: >> we've filed a bug at >> https://bugzilla.mozilla.org/show_bug.cgi?id=1361865 <https://bugzilla.mozilla.org/show_bug.cgi?id=1361865> to investigate >> the issue reported in this thread. Unfortunately so far we haven't >> been able to reproduce this internally. Does anyone on this thread >> have a reliable way to reproduce the problem you've seen? If this is >> also reproducible with the non-ESR Firefox releases, knowing which >> version introduced it would also help narrow down the search. > > I've had very reproducible delays since (non-ESR) release 48. I found > it related to syncing of my (large) bookmarks. Whenever the sync > process starts (this can be "random", especially if a Firefox is > active on another host syncing to the same account), Firefox's UI > locks up for a few seconds. On a Mac, I get the spinning beach ball; > on Windows, I'll get the window title bar message about the process > not responding; I don't recall the behavior on Linux, other than > Firefox becomes unresponsive. Creating a new bookmark also starts a > sync (and, it'll start while the "Bookmark This Page" window is open). > > My circumvention was to find the host name being used for my sync, and > put in an override in my client's hosts file that maps the name to > loopback 127.0.0.1, then commenting that out and manually starting a > sync when I need it (then uncomment it again afterward). > > My multiprocess status is off on all of these platforms due to > incompatible extensions. > > -Phil > _______________________________________________ > Enterprise mailing list > [email protected] <mailto:[email protected]> > https://mail.mozilla.org/listinfo/enterprise <https://mail.mozilla.org/listinfo/enterprise> > > To unsubscribe from this list, please visit > https://mail.mozilla.org/listinfo/enterprise <https://mail.mozilla.org/listinfo/enterprise> or send an email to > [email protected] <mailto:[email protected]> with a subject of "unsubscribe" _______________________________________________ Enterprise mailing list [email protected] <mailto:[email protected]> https://mail.mozilla.org/listinfo/enterprise <https://mail.mozilla.org/listinfo/enterprise> To unsubscribe from this list, please visit https://mail.mozilla.org/listinfo/enterprise <https://mail.mozilla.org/listinfo/enterprise> or send an email to [email protected] <mailto:[email protected]> with a subject of "unsubscribe" _______________________________________________ Enterprise mailing list [email protected] <mailto:[email protected]> https://mail.mozilla.org/listinfo/enterprise <https://mail.mozilla.org/listinfo/enterprise> To unsubscribe from this list, please visit https://mail.mozilla.org/listinfo/enterprise <https://mail.mozilla.org/listinfo/enterprise> or send an email to [email protected] <mailto:[email protected]> with a subject of "unsubscribe" _______________________________________________ Enterprise mailing list [email protected] <mailto:[email protected]> https://mail.mozilla.org/listinfo/enterprise To unsubscribe from this list, please visit https://mail.mozilla.org/listinfo/enterprise or send an email to [email protected] <mailto:[email protected]> with a subject of "unsubscribe" Deze e-mail en de inhoud daarvan is vertrouwelijk. Indien dit bericht niet voor u bestemd is, verzoeken wij u vriendelijk deze e-mail direct naar ons te retourneren en daarna te verwijderen. Openbaarmaking, vermenigvuldiging, verstrekking aan en/of gebruik door derden van dit e-mailbericht en/of informatie is niet toegestaan. Wij sluiten elke aansprakelijkheid uit in verband met het niet juist, onvolledig of niet tijdig overkomen van de informatie in deze e-mail. This e-mail and its content are confidential and may be legally privileged. If this e-mail is not intended for you, please contact us immediately by reply e-mail and delete the e-mail. Please don't use, copy or disclose the e-mail and its contents to anyone. We are liable neither for the proper and complete transmission of the information in this e-mail nor for any delay in its receipt. _______________________________________________ Enterprise mailing list [email protected] <mailto:[email protected]> https://mail.mozilla.org/listinfo/enterprise To unsubscribe from this list, please visit https://mail.mozilla.org/listinfo/enterprise or send an email to [email protected] <mailto:[email protected]> with a subject of "unsubscribe" _______________________________________________ Enterprise mailing list [email protected] <mailto:[email protected]> https://mail.mozilla.org/listinfo/enterprise To unsubscribe from this list, please visit https://mail.mozilla.org/listinfo/enterprise or send an email to [email protected] <mailto:[email protected]> with a subject of "unsubscribe" -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://mail.mozilla.org/private/enterprise/attachments/20170724/7c6371be/attachment-0001.html> -------------- next part -------------- A non-text attachment was scrubbed... Name: smime.p7s Type: application/pkcs7-signature Size: 5735 bytes Desc: not available URL: <https://mail.mozilla.org/private/enterprise/attachments/20170724/7c6371be/attachment-0001.p7s> ------------------------------ Message: 5 Date: Mon, 24 Jul 2017 14:55:12 -0400 From: Lawrence Mandel <[email protected]> To: Jim Weill <[email protected]> Cc: enterprise owner <[email protected]>, Andrew C Aitchison <[email protected]> Subject: Re: [Mozilla Enterprise] Super slow pages after update from 45.9->52.1 ESR Message-ID: <CAJLuNE3LXiz6+H+_pNBkwxdRANnN6p0e=28eowkjvjpauox...@mail.gmail.com> Content-Type: text/plain; charset="utf-8" Do you have access to a tool like Dropbox, Box, or Google Drive where you can upload and share an URL? Lawrence On Mon, Jul 24, 2017 at 2:13 PM, Jim Weill <[email protected]> wrote: > My generated logs are far larger than the bug report can upload -- four > files were created that all come in at 45+ MB each. Compressing them > results in an 18MB zip file, which is still too large, even for email. How > do I upload these logs? > jim > > On 7/24/2017 10:37 AM, Lawrence Mandel wrote: > > I didn't say how to get your logs to Mozilla. Here are two ways: > > 1. Post your logs to Bugzilla. Use https://bugzilla.mozilla.org/s > how_bug.cgi?id=1370629 > 2. Email your logs to me privately. Please let me know if you're OK with > me posting your logs to Bugzilla. If not, I'll share them with the > developers directly and ask that they be deleted when we're done analyzing > them. > > Thanks, > > Lawrence > > On Mon, Jul 24, 2017 at 12:10 PM, Lawrence Mandel <[email protected]> > wrote: > >> Given the report about this still being an issue in 52.2.1 we're still >> investigating. The developers have requested an http log from someone who >> is able to reproduce the issue. Details on creating an http log at are >> >> https://developer.mozilla.org/en-US/docs/Mozilla/Debugging/H >> TTP_logging#Using_aboutnetworking >> >> Thanks, >> >> Lawrence >> >> On Sat, Jul 1, 2017 at 9:15 AM, Andrew C Aitchison < >> [email protected]> wrote: >> >>> >>> Or, could the delay be some DNS lookup which times out ? >>> >>> Firefox has its own DNS cache (which can be overridden). >>> Maybe the switch to multi-threading has done something to the DNS >>> handling ? >>> >>> >>> On Sat, 1 Jul 2017, stein.wm wrote: >>> >>> Perhaps it's the Virus Protection. E. g. on my PC a new version of Avira >>>> (after last product update from 2017-June-02) now tries to sent requests >>>> home with every suspection or internet request. If the firewall blocks >>>> this, the virus protection delays the start of the intercepted module for a >>>> trial period of about half a minute. >>>> But this effect should also occur with other software, it is not >>>> limited to the new Firefox version. >>>> stein.wm >>>> >>>> >>>> -----Urspr?ngliche Nachricht----- >>>> Von: Enterprise [mailto:[email protected]] Im Auftrag von >>>> Remy Molenaar >>>> Gesendet: Samstag, 1. Juli 2017 08:50 >>>> An: Jim Weill >>>> Cc: [email protected] >>>> Betreff: Re: [Mozilla Enterprise] Super slow pages after update from >>>> 45.9->52.1 ESR >>>> >>>> I have that problem also with the official version. I'm still not sure >>>> what the problem is. I've noticed that it occurs only with internet pages, >>>> none internal. First I thought it was my ad blocker. But I did a clean >>>> install (with clean profile) and having the issue back again. >>>> >>>> I'm on Windows 7 Pro btw. >>>> >>>> >>>> Remy >>>> Op 30 jun. 2017 om 19:23 heeft Jim Weill <[email protected]> >>>> het volgende geschreven: >>>> >>>> >>>> >>>> I don't know about anyone else, but I am still having the >>>> slowness issue with Firefox, even after upgrading to the (unannounced) >>>> 52.2.1 release. For this reason I am pushing Chrome to our users because >>>> we cannot keep having random page timeouts slowing us down like this. >>>> >>>> I cannot find a way to recreate the issue, other than at least >>>> once per hour the whole browser stops loading pages and it takes anywhere >>>> from 30-60 seconds before I can use firefox again. I can open new tabs and >>>> start trying to load pages, but none of them load until whatever is >>>> bottle-necking the browser finally releases. >>>> >>>> jim >>>> >>>> >>>> >>>> On 6/6/2017 11:50 AM, Lawrence Mandel wrote: >>>> >>>> >>>> Thanks Samuel. As a follow up, I have filed >>>> https://bugzilla.mozilla.org/show_bug.cgi?id=1370629 >>>> >>>> >>>> Lawrence >>>> >>>> >>>> On Fri, May 19, 2017 at 9:22 AM, Samuel Ambaye < >>>> [email protected]> wrote: >>>> >>>> >>>> We noticed the issue when one of our users >>>> reported a similar issue following a minor version ESR update: >>>> >>>> Using FF 45.9.0.6310 & Windows 7. >>>> (1) Start FF >>>> (2) goto this URL www.lematin.ch (newspaper in >>>> Geneva, Switzerland) >>>> Results: Browser waits for the page to load for >>>> two-three minutes to load (but would actually load); >>>> Results: Other browsers, No issue; >>>> (4) Close browser >>>> Browser hangs and requires a kill process. >>>> (5) Restart Browser and Try different web >>>> sites, even ones that were ok before; >>>> Results: Browser waits for web site for over >>>> two / three minutes; >>>> (5) Kill Process, Restart browser and repeat >>>> step 2 and 5: >>>> Same Result; >>>> (6) Kill Process, Replace FF user profile and >>>> repeat step 2 and 5: >>>> Same Result; >>>> (7) Uninstall FF for users who were affected; >>>> Install FF 52.1.0.6316 >>>> Issue no longer reproducible >>>> >>>> We hope this helps. >>>> >>>> Best, >>>> Samuel >>>> >>>> >>>> >>>> >>> Jim Weill <[email protected]> >>>> 19/05/2017 00:17 >>> >>>> >>>> I notice the issue when I first open FF in the >>>> morning on Windows 7 Pro >>>> x64 machines. After that I cannot come up with >>>> a reliable way to >>>> reproduce this issue, other than it happens at >>>> random times throughout >>>> the day. >>>> >>>> I do not notice this on Mac OSX 10.12 at all >>>> (we have a few of these). >>>> And I have not polled our Linux users on this >>>> issue, so I do not know >>>> where that stands. >>>> >>>> Is there something in the dev tools that I can >>>> leave open when this >>>> happens again to try to narrow this down? I've >>>> had this happen several >>>> times today already. >>>> >>>> jim >>>> >>>> >>>> On 5/11/2017 11:51 AM, Phil Pishioneri wrote: >>>> > On 5/11/17 2:06 PM, Julien Cristau wrote: >>>> >> we've filed a bug at >>>> >> https://bugzilla.mozilla.org/s >>>> how_bug.cgi?id=1361865 <https://bugzilla.mozilla.org/ >>>> show_bug.cgi?id=1361865> to investigate >>>> >> the issue reported in this thread. >>>> Unfortunately so far we haven't >>>> >> been able to reproduce this internally. >>>> Does anyone on this thread >>>> >> have a reliable way to reproduce the problem >>>> you've seen? If this is >>>> >> also reproducible with the non-ESR Firefox >>>> releases, knowing which >>>> >> version introduced it would also help narrow >>>> down the search. >>>> > >>>> > I've had very reproducible delays since >>>> (non-ESR) release 48. I found >>>> > it related to syncing of my (large) >>>> bookmarks. Whenever the sync >>>> > process starts (this can be "random", >>>> especially if a Firefox is >>>> > active on another host syncing to the same >>>> account), Firefox's UI >>>> > locks up for a few seconds. On a Mac, I get >>>> the spinning beach ball; >>>> > on Windows, I'll get the window title bar >>>> message about the process >>>> > not responding; I don't recall the behavior >>>> on Linux, other than >>>> > Firefox becomes unresponsive. Creating a new >>>> bookmark also starts a >>>> > sync (and, it'll start while the "Bookmark >>>> This Page" window is open). >>>> > >>>> > My circumvention was to find the host name >>>> being used for my sync, and >>>> > put in an override in my client's hosts file >>>> that maps the name to >>>> > loopback 127.0.0.1, then commenting that out >>>> and manually starting a >>>> > sync when I need it (then uncomment it again >>>> afterward). >>>> > >>>> > My multiprocess status is off on all of these >>>> platforms due to >>>> > incompatible extensions. >>>> > >>>> > -Phil >>>> > ______________________________ >>>> _________________ >>>> > Enterprise mailing list >>>> > [email protected] >>>> > https://mail.mozilla.org/listinfo/enterprise >>>> <https://mail.mozilla.org/listinfo/enterprise> >>>> > >>>> > To unsubscribe from this list, please visit >>>> > https://mail.mozilla.org/listinfo/enterprise >>>> <https://mail.mozilla.org/listinfo/enterprise> or send an email to >>>> > [email protected] with a >>>> subject of "unsubscribe" >>>> >>>> >>>> _______________________________________________ >>>> Enterprise mailing list >>>> [email protected] >>>> https://mail.mozilla.org/listinfo/enterprise < >>>> https://mail.mozilla.org/listinfo/enterprise> >>>> >>>> To unsubscribe from this list, please visit >>>> https://mail.mozilla.org/listinfo/enterprise < >>>> https://mail.mozilla.org/listinfo/enterprise> or send an email to >>>> [email protected] with a subject of "unsubscribe" >>>> >>>> >>>> _______________________________________________ >>>> Enterprise mailing list >>>> [email protected] >>>> https://mail.mozilla.org/listinfo/enterprise < >>>> https://mail.mozilla.org/listinfo/enterprise> >>>> >>>> To unsubscribe from this list, please visit >>>> https://mail.mozilla.org/listinfo/enterprise < >>>> https://mail.mozilla.org/listinfo/enterprise> or send an email to >>>> [email protected] with a subject of "unsubscribe" >>>> >>>> >>>> >>>> >>>> _______________________________________________ >>>> Enterprise mailing list >>>> [email protected] >>>> https://mail.mozilla.org/listinfo/enterprise >>>> >>>> To unsubscribe from this list, please visit >>>> https://mail.mozilla.org/listinfo/enterprise or send an email to >>>> [email protected] with a subject of "unsubscribe" >>>> >>>> >>>> >>>> >>>> >>>> >>>> Deze e-mail en de inhoud daarvan is vertrouwelijk. Indien dit bericht >>>> niet voor u bestemd is, verzoeken wij u vriendelijk deze e-mail direct naar >>>> ons te retourneren en daarna te verwijderen. Openbaarmaking, >>>> vermenigvuldiging, verstrekking aan en/of gebruik door derden van dit >>>> e-mailbericht en/of informatie is niet toegestaan. Wij sluiten elke >>>> aansprakelijkheid uit in verband met het niet juist, onvolledig of niet >>>> tijdig overkomen van de informatie in deze e-mail. >>>> >>>> >>>> This e-mail and its content are confidential and may be legally >>>> privileged. If this e-mail is not intended for you, please contact us >>>> immediately by reply e-mail and delete the e-mail. Please don't use, copy >>>> or disclose the e-mail and its contents to anyone. We are liable neither >>>> for the proper and complete transmission of the information in this e-mail >>>> nor for any delay in its receipt. >>>> >>>> _______________________________________________ >>>> Enterprise mailing list >>>> [email protected] >>>> https://mail.mozilla.org/listinfo/enterprise >>>> >>>> To unsubscribe from this list, please visit >>>> https://mail.mozilla.org/listinfo/enterprise or send an email to >>>> [email protected] with a subject of "unsubscribe" >>> >>> >>> _______________________________________________ >>> Enterprise mailing list >>> [email protected] >>> https://mail.mozilla.org/listinfo/enterprise >>> >>> To unsubscribe from this list, please visit >>> https://mail.mozilla.org/listinfo/enterprise or send an email to >>> [email protected] with a subject of "unsubscribe" >>> >> >> > > > _______________________________________________ > Enterprise mailing > [email protected]https://mail.mozilla.org/listinfo/enterprise > > To unsubscribe from this list, please visit > https://mail.mozilla.org/listinfo/enterprise or send an email to > [email protected] with a subject of "unsubscribe" > > > -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://mail.mozilla.org/private/enterprise/attachments/20170724/13f0e898/attachment-0001.html> ------------------------------ Message: 6 Date: Mon, 24 Jul 2017 19:35:47 -0500 From: Scott Dodgson <[email protected]> To: Lawrence Mandel <[email protected]>, Jim Weill <[email protected]> Cc: enterprise owner <[email protected]>, Andrew C Aitchison <[email protected]> Subject: Re: [Mozilla Enterprise] Super slow pages after update from 45.9->52.1 ESR Message-ID: <[email protected]> Content-Type: text/plain; charset="utf-8"; Format="flowed" Here's what mine is waiting for, sometimes 10 minutes. I used to run up to 70 tabs open on my 3.60 gigahertz Intel Core i7-4790, 16gb ram, 2tb HD,. 32gb ssdi swap but not now! Message is "wait for it......... "A script on this page may be busy, or it may have stopped responding. You can stop the script now, open the script in the debugger, or let the script continue. _Script: https://ajax.googleapis.com/aj?ibs/jquery/2.1.1/jquery.min.js:2"_ I stop them. I use Google as little as I have to. Scott On 7/24/2017 1:55 PM, Lawrence Mandel wrote: > Do you have access to a tool like Dropbox, Box, or Google Drive where > you can upload and share an URL? > > Lawrence > > On Mon, Jul 24, 2017 at 2:13 PM, Jim Weill <[email protected] > <mailto:[email protected]>> wrote: > > My generated logs are far larger than the bug report can upload -- > four files were created that all come in at 45+ MB each. > Compressing them results in an 18MB zip file, which is still too > large, even for email. How do I upload these logs? > > jim > > On 7/24/2017 10:37 AM, Lawrence Mandel wrote: >> I didn't say how to get your logs to Mozilla. Here are two ways: >> >> 1. Post your logs to Bugzilla. Use >> https://bugzilla.mozilla.org/show_bug.cgi?id=1370629 >> <https://bugzilla.mozilla.org/show_bug.cgi?id=1370629> >> 2. Email your logs to me privately. Please let me know if you're >> OK with me posting your logs to Bugzilla. If not, I'll share them >> with the developers directly and ask that they be deleted when >> we're done analyzing them. >> >> Thanks, >> >> Lawrence >> >> On Mon, Jul 24, 2017 at 12:10 PM, Lawrence Mandel >> <[email protected] <mailto:[email protected]>> wrote: >> >> Given the report about this still being an issue in 52.2.1 >> we're still investigating. The developers have requested an >> http log from someone who is able to reproduce the issue. >> Details on creating an http log at are >> >> >> https://developer.mozilla.org/en-US/docs/Mozilla/Debugging/HTTP_logging#Using_aboutnetworking >> >> <https://developer.mozilla.org/en-US/docs/Mozilla/Debugging/HTTP_logging#Using_aboutnetworking> >> >> Thanks, >> >> Lawrence >> >> On Sat, Jul 1, 2017 at 9:15 AM, Andrew C Aitchison >> <[email protected] <mailto:[email protected]>> wrote: >> >> >> Or, could the delay be some DNS lookup which times out ? >> >> Firefox has its own DNS cache (which can be overridden). >> Maybe the switch to multi-threading has done something to >> the DNS handling ? >> >> >> On Sat, 1 Jul 2017, stein.wm wrote: >> >> Perhaps it's the Virus Protection. E. g. on my PC a >> new version of Avira (after last product update from >> 2017-June-02) now tries to sent requests home with >> every suspection or internet request. If the firewall >> blocks this, the virus protection delays the start of >> the intercepted module for a trial period of about >> half a minute. >> But this effect should also occur with other >> software, it is not limited to the new Firefox version. >> stein.wm >> >> >> -----Urspr?ngliche Nachricht----- >> Von: Enterprise >> [mailto:[email protected] >> <mailto:[email protected]>] Im Auftrag >> von Remy Molenaar >> Gesendet: Samstag, 1. Juli 2017 08:50 >> An: Jim Weill >> Cc: [email protected] >> <mailto:[email protected]> >> Betreff: Re: [Mozilla Enterprise] Super slow pages >> after update from 45.9->52.1 ESR >> >> I have that problem also with the official version. >> I'm still not sure what the problem is. I've noticed >> that it occurs only with internet pages, none >> internal. First I thought it was my ad blocker. But I >> did a clean install (with clean profile) and having >> the issue back again. >> >> I'm on Windows 7 Pro btw. >> >> >> Remy >> Op 30 jun. 2017 om 19:23 heeft Jim Weill >> <[email protected] >> <mailto:[email protected]>> het volgende >> geschreven: >> >> >> >> I don't know about anyone else, but I am >> still having the slowness issue with Firefox, even >> after upgrading to the (unannounced) 52.2.1 release. >> For this reason I am pushing Chrome to our users >> because we cannot keep having random page timeouts >> slowing us down like this. >> >> I cannot find a way to recreate the issue, >> other than at least once per hour the whole browser >> stops loading pages and it takes anywhere from 30-60 >> seconds before I can use firefox again. I can open >> new tabs and start trying to load pages, but none of >> them load until whatever is bottle-necking the >> browser finally releases. >> >> jim >> >> >> >> On 6/6/2017 11:50 AM, Lawrence Mandel wrote: >> >> >> Thanks Samuel. As a follow up, I have >> filed >> https://bugzilla.mozilla.org/show_bug.cgi?id=1370629 >> <https://bugzilla.mozilla.org/show_bug.cgi?id=1370629> >> >> >> Lawrence >> >> >> On Fri, May 19, 2017 at 9:22 AM, >> Samuel Ambaye <[email protected] >> <mailto:[email protected]>> wrote: >> >> >> We noticed the issue when one >> of our users reported a similar issue following a >> minor version ESR update: >> >> Using FF 45.9.0.6310 & Windows 7. >> (1) Start FF >> (2) goto this URL >> www.lematin.ch <http://www.lematin.ch> (newspaper in >> Geneva, Switzerland) >> Results: Browser waits for the page to load for >> two-three minutes to load (but would actually load); >> Results: Other browsers, No issue; >> (4) Close browser >> Browser hangs and requires a kill process. >> (5) Restart Browser and Try >> different web sites, even ones that were ok before; >> Results: Browser waits for web site for over two / >> three minutes; >> (5) Kill Process, Restart >> browser and repeat step 2 and 5: >> Same Result; >> (6) Kill Process, Replace FF >> user profile and repeat step 2 and 5: >> Same Result; >> (7) Uninstall FF for users >> who were affected; Install FF 52.1.0.6316 >> Issue no longer reproducible >> >> We hope this helps. >> >> Best, >> Samuel >> >> >> >> >>> Jim Weill <[email protected] >> <mailto:[email protected]>> 19/05/2017 00:17 >>> >> >> I notice the issue when I >> first open FF in the morning on Windows 7 Pro >> x64 machines. After that I >> cannot come up with a reliable way to >> reproduce this issue, other than it happens at random >> times throughout >> the day. >> >> I do not notice this on Mac >> OSX 10.12 at all (we have a few of these). >> And I have not polled our >> Linux users on this issue, so I do not know >> where that stands. >> >> Is there something in the dev >> tools that I can leave open when this >> happens again to try to narrow this down? I've had >> this happen several >> times today already. >> >> jim >> >> >> On 5/11/2017 11:51 AM, Phil >> Pishioneri wrote: >> > On 5/11/17 2:06 PM, Julien >> Cristau wrote: >> >> we've filed a bug at >> >> >> https://bugzilla.mozilla.org/show_bug.cgi?id=1361865 >> <https://bugzilla.mozilla.org/show_bug.cgi?id=1361865> >> <https://bugzilla.mozilla.org/show_bug.cgi?id=1361865 >> <https://bugzilla.mozilla.org/show_bug.cgi?id=1361865>> >> to investigate >> >> the issue reported in this thread. Unfortunately >> so far we haven't >> >> been able to reproduce this internally. Does >> anyone on this thread >> >> have a reliable way to reproduce the problem >> you've seen? If this is >> >> also reproducible with the non-ESR Firefox >> releases, knowing which >> >> version introduced it would also help narrow down >> the search. >> > >> > I've had very reproducible >> delays since (non-ESR) release 48. I found >> > it related to syncing of my >> (large) bookmarks. Whenever the sync >> > process starts (this can be >> "random", especially if a Firefox is >> > active on another host >> syncing to the same account), Firefox's UI >> > locks up for a few seconds. >> On a Mac, I get the spinning beach ball; >> > on Windows, I'll get the >> window title bar message about the process >> > not responding; I don't >> recall the behavior on Linux, other than >> > Firefox becomes >> unresponsive. Creating a new bookmark also starts a >> > sync (and, it'll start >> while the "Bookmark This Page" window is open). >> > >> > My circumvention was to >> find the host name being used for my sync, and >> > put in an override in my >> client's hosts file that maps the name to >> > loopback 127.0.0.1, then >> commenting that out and manually starting a >> > sync when I need it (then >> uncomment it again afterward). >> > >> > My multiprocess status is >> off on all of these platforms due to >> > incompatible extensions. >> > >> > -Phil >> > >> _______________________________________________ >> > Enterprise mailing list >> > [email protected] >> <mailto:[email protected]> >> > >> https://mail.mozilla.org/listinfo/enterprise >> <https://mail.mozilla.org/listinfo/enterprise> >> <https://mail.mozilla.org/listinfo/enterprise >> <https://mail.mozilla.org/listinfo/enterprise>> >> > >> > To unsubscribe from this >> list, please visit >> > >> https://mail.mozilla.org/listinfo/enterprise >> <https://mail.mozilla.org/listinfo/enterprise> >> <https://mail.mozilla.org/listinfo/enterprise >> <https://mail.mozilla.org/listinfo/enterprise>> or >> send an email to >> > >> [email protected] >> <mailto:[email protected]> with a >> subject of "unsubscribe" >> >> >> _______________________________________________ >> Enterprise mailing list >> [email protected] <mailto:[email protected]> >> https://mail.mozilla.org/listinfo/enterprise >> <https://mail.mozilla.org/listinfo/enterprise> >> <https://mail.mozilla.org/listinfo/enterprise >> <https://mail.mozilla.org/listinfo/enterprise>> >> >> To unsubscribe from this >> list, please visit >> https://mail.mozilla.org/listinfo/enterprise >> <https://mail.mozilla.org/listinfo/enterprise> >> <https://mail.mozilla.org/listinfo/enterprise >> <https://mail.mozilla.org/listinfo/enterprise>> or >> send an email to [email protected] >> <mailto:[email protected]> with a >> subject of "unsubscribe" >> >> >> _______________________________________________ >> Enterprise mailing list >> [email protected] <mailto:[email protected]> >> https://mail.mozilla.org/listinfo/enterprise >> <https://mail.mozilla.org/listinfo/enterprise> >> <https://mail.mozilla.org/listinfo/enterprise >> <https://mail.mozilla.org/listinfo/enterprise>> >> >> To unsubscribe from this >> list, please visit >> https://mail.mozilla.org/listinfo/enterprise >> <https://mail.mozilla.org/listinfo/enterprise> >> <https://mail.mozilla.org/listinfo/enterprise >> <https://mail.mozilla.org/listinfo/enterprise>> or >> send an email to [email protected] >> <mailto:[email protected]> with a >> subject of "unsubscribe" >> >> >> >> >> _______________________________________________ >> Enterprise mailing list >> [email protected] <mailto:[email protected]> >> https://mail.mozilla.org/listinfo/enterprise >> <https://mail.mozilla.org/listinfo/enterprise> >> >> To unsubscribe from this list, please visit >> https://mail.mozilla.org/listinfo/enterprise >> <https://mail.mozilla.org/listinfo/enterprise> or >> send an email to [email protected] >> <mailto:[email protected]> with a >> subject of "unsubscribe" >> >> >> >> >> >> >> Deze e-mail en de inhoud daarvan is vertrouwelijk. >> Indien dit bericht niet voor u bestemd is, verzoeken >> wij u vriendelijk deze e-mail direct naar ons te >> retourneren en daarna te verwijderen. Openbaarmaking, >> vermenigvuldiging, verstrekking aan en/of gebruik >> door derden van dit e-mailbericht en/of informatie is >> niet toegestaan. Wij sluiten elke aansprakelijkheid >> uit in verband met het niet juist, onvolledig of niet >> tijdig overkomen van de informatie in deze e-mail. >> >> >> This e-mail and its content are confidential and may >> be legally privileged. If this e-mail is not intended >> for you, please contact us immediately by reply >> e-mail and delete the e-mail. Please don't use, copy >> or disclose the e-mail and its contents to anyone. We >> are liable neither for the proper and complete >> transmission of the information in this e-mail nor >> for any delay in its receipt. >> >> _______________________________________________ >> Enterprise mailing list >> [email protected] <mailto:[email protected]> >> https://mail.mozilla.org/listinfo/enterprise >> <https://mail.mozilla.org/listinfo/enterprise> >> >> To unsubscribe from this list, please visit >> https://mail.mozilla.org/listinfo/enterprise >> <https://mail.mozilla.org/listinfo/enterprise> or >> send an email to [email protected] >> <mailto:[email protected]> with a >> subject of "unsubscribe" >> >> >> _______________________________________________ >> Enterprise mailing list >> [email protected] <mailto:[email protected]> >> https://mail.mozilla.org/listinfo/enterprise >> <https://mail.mozilla.org/listinfo/enterprise> >> >> To unsubscribe from this list, please visit >> https://mail.mozilla.org/listinfo/enterprise >> <https://mail.mozilla.org/listinfo/enterprise> or send an >> email to [email protected] >> <mailto:[email protected]> with a subject of >> "unsubscribe" >> >> >> >> >> >> _______________________________________________ >> Enterprise mailing list >> [email protected] <mailto:[email protected]> >> https://mail.mozilla.org/listinfo/enterprise >> <https://mail.mozilla.org/listinfo/enterprise> >> >> To unsubscribe from this list, please >> visithttps://mail.mozilla.org/listinfo/enterprise >> <https://mail.mozilla.org/listinfo/enterprise> or send an email >> [email protected] >> <mailto:[email protected]> with a subject of "unsubscribe" > > > > > _______________________________________________ > Enterprise mailing list > [email protected] > https://mail.mozilla.org/listinfo/enterprise > > To unsubscribe from this list, please visit > https://mail.mozilla.org/listinfo/enterprise or send an email to > [email protected] with a subject of "unsubscribe" -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://mail.mozilla.org/private/enterprise/attachments/20170724/8520bac7/attachment.html> ------------------------------ Subject: Digest Footer _______________________________________________ Enterprise mailing list [email protected] https://mail.mozilla.org/listinfo/enterprise To unsubscribe from this list, please visit https://mail.mozilla.org/listinfo/enterprise or send an email to [email protected] with a subject of "unsubscribe" ------------------------------ End of Enterprise Digest, Vol 73, Issue 14 ****************************************** _______________________________________________ Enterprise mailing list [email protected] https://mail.mozilla.org/listinfo/enterprise To unsubscribe from this list, please visit https://mail.mozilla.org/listinfo/enterprise or send an email to [email protected] with a subject of "unsubscribe"
