Hi Rob, maybe same situation here at our facility. Performance is poor especially on newly started Firefox sessions. With multiple tabs open all of them are waiting about 20 to 30 seconds until the content is displayed. Sometimes the issue is during the session. There is a Barracuda proxy instead of Checkpoint. First impression was also a https issue but now I'm searching on proxy authentication. I also see slow http pages.
Tried to change Firefox proxy definition to system proxy or using system store certificates instead of Mozilla ones. Seems to help for some users but not all. Do you use SSL inspection on your Checkpoint proxy? I can confirm Sebastian "Google redirect issue". This is the easiest way to test (empty cache is important). Bernd Von: Enterprise [mailto:[email protected]] Im Auftrag von Sebastian Metzger Gesendet: Mittwoch, 19. April 2017 13:37 An: [email protected] Betreff: Re: [Mozilla Enterprise] Browsing slow using System Proxy Hello Rob, we seem to have a simliar problem. But we assume it is not ff specific and it doesn't matter how the proxy-config in ff was set - directly or trough IE setting. We also use Checkpoint. The "slow" internet problems seems to only affect http-requests which are redirected to https. E.g. you type http://google.de and google redirects to https://www.google.de The problem only occurs first time after the client boots and is therefore hard to identify. It takes up to 20secs until page shows up. I did a wireshark recording and found some strange traffic. But I'm not a specialist in reading such logs. ;-) Our Checkpoint admins couldn't find anything until now. Best regards Sebastian Metzger -- Sebastian Metzger Debeka Krankenversicherungsverein a. G. Debeka Lebensversicherungsverein a. G. Debeka Allgemeine Versicherung AG Debeka Pensionskasse AG Debeka Bausparkasse AG Abteilung Benutzer- und Endgerätedienste (IS/BE) 56058 Koblenz Telefon: (02 61) 4 98 - 31 05 Telefax: (02 61) 4 98 - 20 99 E-Mail: [email protected]<mailto:[email protected]> Internet: www.debeka.de<http://www.debeka.de> Besuchen Sie uns auch in sozialen Netzwerken. Unsere Adressen finden Sie hier: www.debeka.de/socialmedia<http://www.debeka.de/socialmedia> Pflichtangaben der Debeka-Unternehmen gemäß § 35a GmbHG / § 80 AktG: www.debeka.de/pflichtangaben<http://www.debeka.de/pflichtangaben> Am 19.04.2017 um 12:01 schrieb WESTACOTT Rob: Hi Guys, I have been informed of a problem within our environment whereby if Firefox (currently ESR 45.6), is set to use System Proxy then browsing is slow, but if you set the proxy server/exceptions manually then it's fine. Proxy server and exceptions are controlled in IE via GPO and service desk staff are manually setting the proxy to the same settings as in IE. This is a strange one as it doesn't happen for everyone. We have a network team who manage the Checkpoint Proxy servers and they said it's not their problem. So I'm having problems explaining this one. Only happens in certain locations which is why I thought it was the proxy server. I, for example, am unable to reproduce this issue. This has been going on for a number of weeks evidently but I've only just been informed. I asked what's changed and in one location a new Proxy server has been introduced! But it doesn't explain other locations issue. We moved to "System Proxy" settings so we could use a proxy switcher and then controlled both browsers seamlessly. Has anyone come across anything similar with poor performance when using "System Proxy"? Thanks Rob **************************************** The operating companies affiliated with Atradius N.V. (Atradius Group) conduct insurance, debt collection and information services business through their registered (branch) offices in many countries. For information about the main registration details of Atradius Group offices in your country please visit https://group.atradius.com/contact-us/ Important Notice This e-mail, including any and all attachments, is intended for the addressee or its representative only. It is confidential and may be under legal privilege. Any form of publication, reproduction, copying or disclosure of the content of this e-mail is not permitted, unless expressly otherwise indicated in the e-mail by the Atradius contact person. If you are not the intended recipient of this e-mail and its contents, please notify the sender immediately by reply e-mail and delete this e-mail and all its attachments subsequently. Although this e-mail and any attachments are believed to be free of any virus or other defect that might affect any computer system into which it is received and/or opened, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by Atradius Group companies, either jointly or severally, for any loss or damage arising in any way from its use. E-mail received by Atradius Group can be stored for business purposes. **************************************** _______________________________________________ Enterprise mailing list [email protected]<mailto:[email protected]> https://mail.mozilla.org/listinfo/enterprise To unsubscribe from this list, please visit https://mail.mozilla.org/listinfo/enterprise or send an email to [email protected]<mailto:[email protected]> with a subject of "unsubscribe"
_______________________________________________ Enterprise mailing list [email protected] https://mail.mozilla.org/listinfo/enterprise To unsubscribe from this list, please visit https://mail.mozilla.org/listinfo/enterprise or send an email to [email protected] with a subject of "unsubscribe"
