Please do submit a bug, especially if you have a particular PDF file that triggers this. cc me on the bug please!
--BDS On Tue, Mar 14, 2017 at 1:53 PM, Jason Jackson <[email protected]> wrote: > I have some more information that may help others. In this scenario, > Firefox is triggering the buffer overflow protection of our security > software. Adding firefox.exe as an authorized program for buffer overflows > resolves the problem. > > > > This seems like it might be important to Mozilla, so I will submit a bug > for this. > > > > ------------------------------------------ > > *Jason Jackson* > > Computer Systems Technician > > North Vancouver School District > > > > > > > > *From:* Enterprise [mailto:[email protected]] *On Behalf Of > *Jason > Jackson > *Sent:* March 13, 2017 2:14 PM > *To:* [email protected] > *Subject:* [Mozilla Enterprise] ESR 52 PDF.js Instability > > > > In our end user testing with ESR 52, we got feedback about PDFs locking > up. Sure enough, on every machine, every AcroForm is causing Firefox to > stop responding. > > > > It doesn’t actually crash, Firefox just becomes completely unresponsive, > and you have to end task firefox.exe. I tried deleting our autoconfig, I > tried “Restart with Add-ons Disabled”, and I tried Private Browsing mode, > but none of this helped. Reverting to ESR 45.7 does resolve the problem. > > > > Then I noticed on a personal machine that there was no problem. After > some troubleshooting I’ve determined the cause is our security software: > Sophos Endpoint Security and Control 10.6. SESC isn’t blocking or logging > anything when this happens. And it begs the question, why is ESR 45 okay > with it but ESR 52 isn’t? > > > > I’m at my wits’ end. Any help is appreciated. > > > > > > ------------------------------------------ > > *Jason Jackson* > > Computer Systems Technician > > North Vancouver School District > > > > > > > > > > _______________________________________________ > Enterprise mailing list > [email protected] > https://mail.mozilla.org/listinfo/enterprise > > To unsubscribe from this list, please visit https://mail.mozilla.org/ > listinfo/enterprise or send an email to [email protected] > with a subject of "unsubscribe" >
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