I only use the built-in PDF viewer (since I don't much trust the over-complicated 3rd party viewers), and I don't have any problems to speak of. But I don't have any significant need for Acroforms. Maybe they are problematic?
On Mon, 13 Mar 2017 19:25:49 -0400 Charles Marcus <[email protected]> wrote: > Don't use the built-in PDF viewer, it has always been VERY buggy, > crashing FF more often than not > > On March 13, 2017 5:13:42 PM EDT, Jason Jackson > <[email protected]> wrote: > >In our end user testing with ESR 52, we got feedback about PDFs > >locking up. Sure enough, on every machine, every AcroForm is > >causing Firefox to stop responding. > > > >It doesn't actually crash, Firefox just becomes completely > >unresponsive, and you have to end task firefox.exe. I tried deleting > >our autoconfig, I tried "Restart with Add-ons Disabled", and I tried > >Private Browsing mode, but none of this helped. Reverting to ESR > >45.7 does resolve the problem. > > > >Then I noticed on a personal machine that there was no problem. > >After some troubleshooting I've determined the cause is our security > >software: Sophos Endpoint Security and Control 10.6. SESC isn't > >blocking or logging anything when this happens. And it begs the > >question, why is ESR 45 okay with it but ESR 52 isn't? > > > >I'm at my wits' end. Any help is appreciated. > > > > > >------------------------------------------ > >Jason Jackson > >Computer Systems Technician > >North Vancouver School District > _______________________________________________ Enterprise mailing list [email protected] https://mail.mozilla.org/listinfo/enterprise To unsubscribe from this list, please visit https://mail.mozilla.org/listinfo/enterprise or send an email to [email protected] with a subject of "unsubscribe"

