Rich

 

My approach at HP Bristol in the late 1980s’s was much the same, and with 
pretty much the same results during certification and then the follow-up 
inspections – although:

*       We did get caught out when building a product for another division 
because one plastic part met the material flammability spec on the dwgs, but 
the other division had changed the originally-certified material for a lower 
UL94-rated alternative, and the FUS inspector picked that up and “stopped the 
line”!
*       We nearly got caught out by a FUS inspection when a quick check on the 
line by my colleague, after the inspector arrived but before he got to that 
line, found the wrong labelling mtl in the printers – “fixed” by the time the 
inspector did get to it! 😊

 

I left the company soon after that (a “management” issue – my then new 
“manager” tried to treat me like someone just out of college, instead of 
someone who actually did know what had to be done, what was required, and how 
to do it! ☹ ) so I don’t know how it went later on, but I left a good system in 
place and I hope it lasted (at least until the Bristol plant was closed some 
years later).

 

“People” seem to forget the “simplest things” are often of considerable 
importance in both certification and FUS activities – notably that these should 
actually be “formal processes” which must be established and tested, and then 
followed and implemented.

 

John E Allen

W. London, UK.

 

From: Richard Nute <[email protected]> 
Sent: 27 June 2021 00:47
To: [email protected]
Subject: Re: [PSES] Friday question

 

 

 

Hi Doug:

 

My employer had a course entitled “Zero Defects.”  We were encouraged to apply 
it to our function.  Mine, of course, was safety certification and all that it 
entailed.  Good course as it wanted a scorecard for each activity.  

 

Using the scorecard, all my submittals went without action items.  Okay, a few 
action items that I successfully showed them where they were wrong.  I took to 
arguing with the cert engineer.  In one case, he wouldn’t accept my argument, 
so I took the product to another cert house and was successful.

 

I applied the same process to follow-up inspections.  After a year or so of no 
defects, the certification house was upset.  So, they sent a bigwig to 
accompany the inspector (probably to check whether I was intimidating the 
inspector).  No defects!  

 

Rich

 

 

From: Douglas E Powell <[email protected] <mailto:[email protected]> > 
Sent: Friday, June 25, 2021 10:55 AM
To: [email protected] <mailto:[email protected]> 
Subject: [PSES] Friday question

 

Out of curiosity, 

 

I would like to know (especially from those who have been in the business for a 
while) what is your "first pass success rate" for safety certifications on new 
product introductions? That is, to achieve a product safety certification from 
an accredited laboratory with no action items required coming out of the 
preliminary design review.  It's helpful if you can indicate how complex the 
projects are.

 

In my 26 years as a compliance engineer, I've observed possibly three in total 
for products with a reasonably high complexity.

 

Thanks! Doug

--

 

Douglas E Powell
[email protected] <mailto:[email protected]> 
http://www.linkedin.com/in/dougp01

 

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