Hi. Juan. Mi comments below.
[...]

    Juan> ID: XXXXXXXX #+end_signature

Adding that part:
--8<---------------cut here---------------start------------->8---
#+OPTIONS: date:nil author:nil timestamp:nil e:nil creator:nil toc:nil num:nil 
title:nil
#+LaTeX_Header: \parindent=0em\parskip=\bigskipamount
#+LaTeX_Header: 
\newenvironment{signature}{\vspace{2cm}\raggedright\makebox[1.5in]{\hrulefill}\newline}{\par}

* 
Me John Doe with ID number XXXXXXXX request to install me the water service ....

I am sharing the payment receipt for the service in an attachment

Sincerely.

#+begin_signature
John Doe \\
ID: XXXXXXXX
#+end_signature
--8<---------------cut here---------------end--------------->8---

Thanks for your help
Best Regards

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