On 8/3/2023 2:29 AM, G3WPF via Elecraft wrote:
You are still missing the point Jim.
The choice is simple. The customer can either go through the risk and
rigmarole of conducting their business direct with Elecraft, several
thousand miles away or driving an hour or so to buy/have
serviced/repaired a broadly equivalent rig from other manufacturers.
I haven't misunderstood at all -- indeed, I WOULD consider that issue.
And I suspect that if Elecraft does not currently have a relationship
with distributor or service in EU, it's because they don't know of a
suitable firm.
That said, EI2CN has responded to this concern in a positive way.
And this observation from my experience: several years ago, I bought a
Kenwood D74A VHF/UHF talkie from a US vendor, hoping it would be a
replacement for the TH-F6As that I've used and loved for twenty years.
The user interface was so bad that I had to refer to the manual (a pdf,
which I printed most of) to do almost anything, so I rarely used it,
sticking the TH-F6A instead.
When I eventually did pick it up for some reason, it was dead, and out
of warranty. In this country of ~340 million souls, Kenwood lists only
one service center, and it took nearly a month to get an address or
contact info. I've long considered Kenwood as the best of the JA rigs.
73, Jim K9YC
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