Hi Daan, Thank you for your quick update.
I double checked it. Assetstore is already commented out in my local.cfg. I am not sure why we are still facing the issue. I see an error "Cannot invoke "org.dspace.storage.bitstore.BitStoreService.isInitialized()" because "bitStoreService" is null". I am not sure whether it could be related to it. We use local assetstores not s3. I shall raise a separate thread to discuss this issue. Regards, Akshay Karthik Thana Sekar On Tuesday, May 21, 2024 at 6:56:37 PM UTC+10 Daan Lessing wrote: > Good morning Akshay, > > In your local.cfg in you dspace/config directory there is an option where > you set the directory for the assetstore: > > # Assetstore configurations have moved to config/modules/assetstore.cfg > # and config/spring/api/bitstore.xml. > # Additional storage options (e.g. Amazon S3) are available in > `assetstore.cfg` > # assetstore.dir = ${dspace.dir}/assetstore > > Do not enable it here as it is also included at the bottom of the > local.cfg file: > include = ${module_dir}/assetstore.cfg > > If you enabled it in both places you will get the whitelabel error. > > I hope this helps. > > Kind regards, > Daan > > > > > > [image: Mailtrack] > <https://mailtrack.io?utm_source=gmail&utm_medium=signature&utm_campaign=signaturevirality11&> > Sender > notified by > Mailtrack > <https://mailtrack.io?utm_source=gmail&utm_medium=signature&utm_campaign=signaturevirality11&> > 21/05/24, > 10:55:00 > > On Tue, May 21, 2024 at 9:24 AM akshay ts <tsak...@gmail.com> wrote: > >> Hi all, >> >> I am from The Australian National University. We have upgraded our dspace >> yesterday (20th May 2024) from DSpace 5.8 to Dspace 7.6.1. >> >> We are getting a whitelabel error page for some items when we try to >> download a bitstream from the item page. We are unable to identify why only >> some items are impacted. >> >> Has anyone else solved this problem? >> >> The error message as below: >> >> Whitelabel Error Page >> >> This application has no explicit mapping for /error, so you are seeing >> this as a fallback. >> Tue May 21 17:22:16 AEST 2024 >> There was an unexpected error (type=Internal Server Error, status=500). >> An exception has occurred >> >> Thanks and Regards, >> Akshay Karthik Thana Sekar >> >> -- >> All messages to this mailing list should adhere to the Code of Conduct: >> https://www.lyrasis.org/about/Pages/Code-of-Conduct.aspx >> --- >> You received this message because you are subscribed to the Google Groups >> "DSpace Technical Support" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to dspace-tech...@googlegroups.com. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/dspace-tech/9d55d095-4b0a-4c5e-8af0-12bab6b595f7n%40googlegroups.com >> >> <https://groups.google.com/d/msgid/dspace-tech/9d55d095-4b0a-4c5e-8af0-12bab6b595f7n%40googlegroups.com?utm_medium=email&utm_source=footer> >> . >> > -- All messages to this mailing list should adhere to the Code of Conduct: https://www.lyrasis.org/about/Pages/Code-of-Conduct.aspx --- You received this message because you are subscribed to the Google Groups "DSpace Technical Support" group. To unsubscribe from this group and stop receiving emails from it, send an email to dspace-tech+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/dspace-tech/47ee39cb-ee4d-4675-9c6a-6e79bf6e506bn%40googlegroups.com.