Good morning Akshay,

In your local.cfg in you dspace/config directory there is an option where
you set the directory for the assetstore:

# Assetstore configurations have moved to config/modules/assetstore.cfg
# and config/spring/api/bitstore.xml.
# Additional storage options (e.g. Amazon S3) are available in
`assetstore.cfg`
# assetstore.dir = ${dspace.dir}/assetstore

Do not enable it here as it is also included at the bottom of the local.cfg
file:
include = ${module_dir}/assetstore.cfg

If you enabled it in both places you will get the whitelabel error.

I hope this helps.

Kind regards,
Daan





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21/05/24,
10:55:00

On Tue, May 21, 2024 at 9:24 AM akshay ts <tsaks...@gmail.com> wrote:

> Hi all,
>
> I am from The Australian National University. We have upgraded our dspace
> yesterday (20th May 2024) from DSpace 5.8 to Dspace 7.6.1.
>
> We are getting a whitelabel error page for some items when we try to
> download a bitstream from the item page. We are unable to identify why only
> some items are impacted.
>
> Has anyone else solved this problem?
>
> The error message as below:
>
> Whitelabel Error Page
>
> This application has no explicit mapping for /error, so you are seeing
> this as a fallback.
> Tue May 21 17:22:16 AEST 2024
> There was an unexpected error (type=Internal Server Error, status=500).
> An exception has occurred
>
> Thanks and Regards,
> Akshay Karthik Thana Sekar
>
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