Many thanks to Joseph Tam and Steffen Kaiser for pointing me to the logging information that I should have been using in the first place. Now that I have separate log files and debugging information, I'm still at a loss to see why the mail is not being pulled over from the Linux system to the Windows 7 machine. To recap, here is the output from doveconf -n:
---------------------------------------------------------------------- # 2.2.18: /etc/dovecot/dovecot.conf # Pigeonhole version 0.4.8 (0c4ae064f307+) # OS: Linux 4.2.0-27-generic x86_64 Ubuntu 15.10 auth_debug = yes auth_verbose = yes disable_plaintext_auth = no info_log_path = /var/log/dovecot.info log_path = /var/log/dovecot mail_debug = yes mail_location = mbox:~/lib/Mail:INBOX=/var/mail/%u passdb { driver = pam } protocols = imap pop3 ssl_cert = </etc/dovecot/dovecot.pem ssl_key = </etc/dovecot/private/dovecot.pem userdb { driver = passwd } userdb { driver = passwd } verbose_ssl = yes ---------------------------------------------------------------------- Here is the configuration logging/debug info: ---------------------------------------------------------------------- log_path = /var/log/dovecot info_log_path = /var/log/dovecot.info auth_verbose = yes auth_debug = yes mail_debug = yes verbose_ssl = yes ---------------------------------------------------------------------- And here is the complete set of Debug/Info information logged when Outlook on the Win7 system attempts a Send/Receive operation. Long lines broken for readability: ---------------------------------------------------------------------- Feb 11 08:47:49 auth: Debug: Loading modules from directory: \ /usr/lib/dovecot/modules/auth Feb 11 08:47:49 auth: Debug: Read auth token secret from \ /var/run/dovecot/auth-token-secret.dat Feb 11 08:47:49 auth: Debug: auth client connected (pid=7861) Feb 11 08:47:49 auth: Debug: client in: AUTH 1 PLAIN \ service=pop3 session=dF2ST4ErtQDMa1sC \ lip=<server_IP> rip=<client_IP> \ lport=110 rport=54453 resp=<hidden> Feb 11 08:47:49 auth-worker(7864): Debug: Loading modules from directory: \ /usr/lib/dovecot/modules/auth Feb 11 08:47:49 auth-worker(7864): Debug: pam(sherril,<client_IP>): \ lookup service=dovecot Feb 11 08:47:49 auth-worker(7864): Debug: pam(sherril,<client_IP>): \ #1/1 style=1 msg=Password: Feb 11 08:47:49 auth: Debug: client passdb out: OK 1 user=sherril Feb 11 08:47:49 auth: Debug: master in: REQUEST 1975517185 7861 1 \ b48910c85f39498e2fe83277d7e94028 session_pid=7866 Feb 11 08:47:49 auth-worker(7864): Debug: pam(sherril,<client_IP>): lookup Feb 11 08:47:49 auth: Debug: master userdb out: USER 1975517185 \ sherril system_groups_user=sherril uid=1001 gid=1001 \ home=/u/sherril Feb 11 08:47:49 pop3-login: Info: Login: user=<sherril>, method=PLAIN, \ rip=<client_IP>, lip=<server_IP>, mpid=7866, \ session=<dF2ST4ErtQDMa1sC> Feb 11 08:47:49 pop3(sherril): Debug: Effective uid=1001, gid=1001, \ home=/u/sherril Feb 11 08:47:49 pop3(sherril): Debug: fs: root=/u/sherril/lib/Mail, \ index=, indexpvt=, control=, inbox=/var/mail/sherril, alt= Feb 11 08:47:49 pop3(sherril): Info: Disconnected: Logged out top=0/0, \ retr=0/0, del=0/3, size=36928 ---------------------------------------------------------------------- There are no errors. We have a pop3 connection. The user's name, uid, gid, password, home directory are all correct. The inbox is listed as /var/mail/sherril which is correct, and this file has the correct ownership and permissions: # ls -l /var/mail/sherril -rw-rw---- 1 sherril mail 194900 Feb 11 09:00 /var/mail/sherril Yet, no mail is pulled over. Are there any clues here? Thanks, -- Jeff