On Jun 29, 2007, at 2:00 AM, Robert Schetterer wrote:

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Dehnert James Sr schrieb:
I have a client that I have installed Dovecot 1.0.1 for is having some
performance issues.  Especially when using IMAP from various Outlook
clients. I have TLS installed and all the IMAP connections are secured.

I'm wondering is anyone has any recommendations for monitoring dovecot performance. I'd like to try and nail down where the real performance issues are. I suspect outlook, but I want to eliminate Dovecot as the cause of any problems, or, if I have a problem with Dovecot, I want to
identify any issues I can and fix them.



Thanks,
    Zeke

--
James "Zeke" Dehnert
mailto:[EMAIL PROTECTED]
Phone: +1 707.546.6620 x602 Fax: +1 707.324.8043
"Life is racing, everything else is just waiting"

Hi,
outlook isnt outlook , first clear what versions they use each
version of outlook is different ( including their service pack levels )
so i.e. outlook 2007 makes imap stuff very different to the versions
before, after all outlook wasnt a very good imap client since ever.
Be sure that you have recommanded Outlook entries in dovecot.conf ( see
wiki )

The client has basically every combination of Outlook and Outlook Express imaginable.

and if you need help you should show your dovecot.conf here.

Dovecot.conf

protocols= imap imaps pop3 pop3s
protocol imap {
     listen = 127.0.0.1
     ssl_listen = *
}
protocol pop3 {
     listen = 127.0.0.1
     ssl_listen = *
}
disable_plaintext_auth = yes
log_path = /var/log/dovecot/dovecot.log
info_log_path = /var/log/dovecot/dovecot.log
log_timestamp = "%b %d %H:%M:%S "
ssl_disable = no
ssl_cert_file = /etc/postfix/certs/mail_public_cert.pem
ssl_key_file = /etc/postfix/certs/mail_private_key.pem
ssl_ca_file = /etc/postfix/certs/cacert.pem
ssl_cipher_list = ALL:!LOW
verbose_ssl = no
login_greeting = Dovecot ready.
mail_location = maildir:/var/spool/mail/%u/
mail_debug = no
lock_method = fcntl
verbose_proctitle = yes
first_valid_uid = 500
mbox_read_locks = fcntl
protocol imap {
  imap_client_workarounds = outlook-idle delay-newmail
}
protocol pop3 {
  pop3_uidl_format = %08Xu%08Xv
  pop3_client_workarounds = outlook-no-nuls
}
protocol lda {
  postmaster_address = [EMAIL PROTECTED]
}
auth_verbose = no
auth_debug = no
auth_debug_passwords = no
auth default {
  mechanisms = plain login
  passdb pam {
  }
  userdb passwd {
  }
  user = root
  socket listen {
    client {
      path = /var/spool/postfix/private/auth
      mode = 0660
      user = postfix
      group = postfix
    }
  }
}

and describe what perfomance stuff you mean, have you tested it by your
own ( dont trust users ! )?

The performance issues are a) slow response on the lan, and b) unusable low response from remote users. This is always with IMAP, of we switch the users to POP3 things are acceptably fast. With POP3 things are just plain snappy performance wise. With IMAP there are noticeable waits for messages to appear. The field users are of particular concern. They can see message headers, but they never get the message bodies downloaded. I have checked their configurations, and with the same systems connected locally that can get to all of their mail. I realize there are a number of factors that could affect a remote user that are out of my control, but I can connect remotely with my Mac (mail.app) and the performance seems fine to me.

For a first look you should have a i.e dovecot.log etc to see failures

I have been prowling the logs for weeks, there are no errors that I can correlate to IMAP performance (no errors at all really, just the standard connect-disconnect messages), which is why I'm looking for recommendations for performance monitoring. I have ratcheted up the debugging on the log files, but all I see is more info on normal behavior.

I believe that Dovecot is running just fine, but I need some metrics to prove that to the users.

I think i remember reading problems with outlook 2007 and tls, but i can
remember exactly

I have no reports from users having problems with outlook and dovecot
1.0.1 at my systems ( but i dont think i have much of them, so i cant
say that problems are are unthinkable *g )  )

- --
Mit freundlichen Gruessen
Best Regards

Robert Schetterer

https://www.schetterer.org
Germany
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Thanks,
    Zeke

--
James "Zeke" Dehnert
mailto:[EMAIL PROTECTED]
Phone: +1 707.546.6620 x602 Fax: +1 707.324.8043
"Life is racing, everything else is just waiting"


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