At 10:35 -0700 4/4/08, David Conrad wrote:

>provider. I refer you to Vijay Gill's statements about the impact of a
>single support call.  While it is admittedly in a different context,

Not being facetious, but is there a reference into any archives where 
that nugget is recorded?  I ask because I have used that and have 
tried to find an "original" but haven't come up with it yet.

I believe it was from a NANOG 4-5 years ago.  Anyone have another recollection?
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Edward Lewis                                                +1-571-434-5468
NeuStar

Never confuse activity with progress.  Activity pays more.
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