My excuse is - operators limit "the effort expended in fighting entropy."  
Imagine an average operations environment operating as most environments go.

One admin comes in a decides they can do a better job.  And the admin does, 
stellar talent.

Then the said stellar admin decides to move on career-wise (naturally) and is 
replaced by a less attentive (or differently attentive) admin, i.e., someone 
who's knowledge of DNS comes only from a paper book.

Eventually one day something breaks and then... .... ...include here "the only 
one who can fix it has left."

I mention this because I think that is more relevant than:

On Nov 26, 2013, at 21:46, Joe Abley wrote:

> The root nameservers are administered by people who have incentives to do a 
> good job. Resolvers set up by some random admin one rainy Thursday afternoon 
> to transfer the root zone from some place or places that happen to work that 
> day constitute an unmaintained critical service, and end-users will pay for 
> it when it stops working and nobody can figure out what it is supposed to be 
> doing.

I'd argue that the resolver admin is also incentivized to do a good or better 
job too.  Joe's right in general, but it's not that the admins are lazy 
(putting words in his mouth) - it's the energetic ones that can/may prove to be 
the "root cause" some day.

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Edward Lewis             
NeuStar                    You can leave a voice message at +1-571-434-5468

Why is it that people who fear government monitoring of social media are
surprised to learn that I avoid contributing to social media?

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