Is it just me or are we having a sudden spurt of e-mail that goes like this:

    Q: How do I <something vague>
    A: You do X.

    Q: How do I do X?
    A: You use Y.

    Q: How do I use Y?

I'm convinced that these people are either trolls or inherently "un-helpable," unless you want to write their code for them.

In either case I think the only sane response is to completely ignore these people as soon as this pattern emerges, because it's an utter waste of the time we could be using to help others -- the reason we're on this list in the first place.

Also, ignoring them is probably the only way to discourage repeat offences.

Shawn

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