I’m not sure how the technical feature works, but mailing lists can set up
an FAQ. Ezmlm allows you to send a message to diversity-h...@apache.org
which could theoretically be used here.

On Mon, May 13, 2019 at 08:18, Patricia Shanahan <p...@acm.org> wrote:

> I picked the name without much thought, so it can almost certainly be
> improved.
>
> On 5/13/2019 6:04 AM, Naomi Slater wrote:
> > I think this is a great idea
> >
> > I hope this isn't bikeshedding, but perhaps we should choose a different
> > name. I say this because I'd like to be able to direct someone to this
> > other list without it sounding like I'm telling them they need to "get an
> > education"
> >
> > perhaps diversity-meta@ (because it would be a place to
> > discuss/question/enquire about the diversity effort at Apache, in
> contrast
> > with this list, which is a place to actually carry out the diversity
> effort
> > at Apache)
> >
> >
> >
> >
> >
> > On Sat, 11 May 2019 at 17:19, Patricia Shanahan <p...@acm.org> wrote:
> >
> >>   From my experience with technical newsgroups and mailing lists,
> >> including those intended for experts, a FAQ can be invaluable in dealing
> >> with the questions the long term participants have seen far too often.
> >> Craig Russell has suggested having one for our diversity effort. I am
> >> sure there are other somewhat relevant FAQ's out there, and I will look
> >> for them, but I think we need something tuned to ASF's mailing list and
> >> do-ocracy culture.
> >>
> >> When someone shows up with an old, familiar, question there would be no
> >> need to argue about whether they are a troll or just ignorant. You
> >> simply refer them to the FAQ and then ignore them unless and until they
> >> ask a question it does not answer, in a way that shows they have read
> >> and considered it.
> >>
> >> Even given my medical situation, I think I could at least make a start
> >> on organizing a FAQ. For that, I need two types of input: links to good
> >> self-education sources, and sample questions-and-answers.
> >>
> >> As I have already pointed out, I am not myself an expert. Of course, I
> >> will read referenced material to improve my own education. I got started
> >> in the computer industry at a time when people accepted women in
> >> technical leadership roles. By 1980, I was project leader for the
> >> technical core of NCR's VRX operating system, and it was too late for
> >> anyone to tell me I didn't belong.
> >>
> >> Unfortunately, the best sample questions will be exactly the ones many
> >> of you have been dealing with for years. The more likely a question is
> >> to be the opening salvo of troll visit, the more important it will be to
> >> answer it in the FAQ. I hope some of the experts will be willing to
> >> contribute their experience.
> >>
> >> I don't want my FAQ-collection effort to get in the way of getting
> >> things done on diversity@. For that reason, I suggest creation of a
> >> mailing list diversity_education@a.o. Its purpose would be to educate.
> >> People who are willing to contribute to the FAQ, and to answering basic
> >> questions, would subscribe. Those who have had enough of educating
> >> others would carry on using diversity@ to get the job done.
> >>
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> >> For additional commands, e-mail: diversity-h...@apache.org
> >>
> >>
> >
>
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Matt Sicker <boa...@gmail.com>

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