I’m not sure how the technical feature works, but mailing lists can set up an FAQ. Ezmlm allows you to send a message to diversity-h...@apache.org which could theoretically be used here.
On Mon, May 13, 2019 at 08:18, Patricia Shanahan <p...@acm.org> wrote: > I picked the name without much thought, so it can almost certainly be > improved. > > On 5/13/2019 6:04 AM, Naomi Slater wrote: > > I think this is a great idea > > > > I hope this isn't bikeshedding, but perhaps we should choose a different > > name. I say this because I'd like to be able to direct someone to this > > other list without it sounding like I'm telling them they need to "get an > > education" > > > > perhaps diversity-meta@ (because it would be a place to > > discuss/question/enquire about the diversity effort at Apache, in > contrast > > with this list, which is a place to actually carry out the diversity > effort > > at Apache) > > > > > > > > > > > > On Sat, 11 May 2019 at 17:19, Patricia Shanahan <p...@acm.org> wrote: > > > >> From my experience with technical newsgroups and mailing lists, > >> including those intended for experts, a FAQ can be invaluable in dealing > >> with the questions the long term participants have seen far too often. > >> Craig Russell has suggested having one for our diversity effort. I am > >> sure there are other somewhat relevant FAQ's out there, and I will look > >> for them, but I think we need something tuned to ASF's mailing list and > >> do-ocracy culture. > >> > >> When someone shows up with an old, familiar, question there would be no > >> need to argue about whether they are a troll or just ignorant. You > >> simply refer them to the FAQ and then ignore them unless and until they > >> ask a question it does not answer, in a way that shows they have read > >> and considered it. > >> > >> Even given my medical situation, I think I could at least make a start > >> on organizing a FAQ. For that, I need two types of input: links to good > >> self-education sources, and sample questions-and-answers. > >> > >> As I have already pointed out, I am not myself an expert. Of course, I > >> will read referenced material to improve my own education. I got started > >> in the computer industry at a time when people accepted women in > >> technical leadership roles. By 1980, I was project leader for the > >> technical core of NCR's VRX operating system, and it was too late for > >> anyone to tell me I didn't belong. > >> > >> Unfortunately, the best sample questions will be exactly the ones many > >> of you have been dealing with for years. The more likely a question is > >> to be the opening salvo of troll visit, the more important it will be to > >> answer it in the FAQ. I hope some of the experts will be willing to > >> contribute their experience. > >> > >> I don't want my FAQ-collection effort to get in the way of getting > >> things done on diversity@. For that reason, I suggest creation of a > >> mailing list diversity_education@a.o. Its purpose would be to educate. > >> People who are willing to contribute to the FAQ, and to answering basic > >> questions, would subscribe. Those who have had enough of educating > >> others would carry on using diversity@ to get the job done. > >> > >> --------------------------------------------------------------------- > >> To unsubscribe, e-mail: diversity-unsubscr...@apache.org > >> For additional commands, e-mail: diversity-h...@apache.org > >> > >> > > > > --- > This email has been checked for viruses by AVG. > https://www.avg.com > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: diversity-unsubscr...@apache.org > For additional commands, e-mail: diversity-h...@apache.org > > -- Matt Sicker <boa...@gmail.com>