Suppose you have a junior colleague with bang-up technical skills but who gets thrown off-track whenever things don't work as expected. Suppose this person gets routinely blocked from working until a more senior person has the availability to unblock them. Suppose this person routinely gets blocked and it turns out that there is a common-sense workaround. What would you do to help them to see the light?
The way I see it, problem-solving skill is a kind of mental framework, dependent on various heuristics and whatnot. [iinap : psychologist :: iinal : lawyer] So this isn't really a question of technical skills but rather more along the lines of personal development. Any recommendations for helpful books, coursework, etc are most appreciated. I'll summarize helpful responses back to the list. Cheers, --Trey P.S. Sorry for the cross-posting. (You know how it is.) ++----------------------------------------------------------------------------++ Trey Darley - Brussels mobile: +32/494.766.080 twitter: @treyka ++----------------------------------------------------------------------------++ Quis custodiet ipsos custodes? ++----------------------------------------------------------------------------++ _______________________________________________ Discuss mailing list Discuss@lopsa.org http://lopsa.org/cgi-bin/mailman/listinfo/discuss This list provided by the League of Professional System Administrators http://lopsa.org/