Being a small company recently merged with an equally small company (ours is software development.. theirs is decidedly not), I find myself in the position of being a Senior SA and the sole full time IT person the company. We're hiring somone to unburden me and to support a growing non-tech staff, so I need to give tech interview a person whose job is probably 75% Desktop Support (~2/3 Mac and 1/3 Windows for about 40 users) and 25% very Junior SA (think SAGE Level 1-2). (As a bonus, this person will be working in a different city from me.)
Here's the problem: I am an ignoramus about desktop support and desktop support issues, but since I'm the least unqualified person in the company, it's my job to do the tech interview. I feel confident I can assess the quality of the answers, but I'm not really sure what to ask. So I'm humbly looking for suggestions about how you would go about interviewing a person for such a position. Thanks in advance, Darrell _______________________________________________ Discuss mailing list Discuss@lopsa.org http://lopsa.org/cgi-bin/mailman/listinfo/discuss This list provided by the League of Professional System Administrators http://lopsa.org/
