I'll answer some of these as I was involved from the start.
>> Does the mentorship team keep in touch with unmatched requestees, to >> ensure that they still want mentoring in the thing they requested? >> Especially when those requests go unanswered for long periods of time, >> leading to: >> >> The original system would send out requests for mentors at set intervals. On the last attempt (I believe the 3rd one which would have been 4-6 weeks) it would mark the request as stale or inactive and move it from the sheet. Then the Team would review these periodically and conmtact the protege to see if they still needed assistance or wanted to amend their request. > How long do requests stay "on the books"? Clearly, some of the requests >> are so specific that no one has the specific equipment / skill set to >> address the request, to reach out and help: for example, the person who has >> a network setup request involving a Raspberry Pi, a Juniper device, and a >> LAN tap. >> > They would stay on there until the Protege either did not respond to a request for more info or asked to be removed. The request would never be removed without an attempt to speak to the protege. > >> Does the requestee get any feedback on the request? Initially? After a >> long period of the request laying fallow? >> >> Yes see the above answers. > Once a request has been sent out to the mentoring list a few times, does >> it still qualify as "NEW", as every email claims? How about standalone >> emails for "New" requests, say three months old or less? And send a >> periodic "digest" email for all the unmatched requests older than that? I >> presume the mentoring list keeps sending those out in hopes that new >> mentors will join the list with the appropriate skills, or the amount of >> free time to commit. >> >> No the original system would mark the dates the request was sent out. And as I said above after a 3rd attempt to get a match the team would step in and try to help get a match. One big flaw in the system is feedback from the Protege-Mentor match up. The Team has struggled getting answers back from people to better the program or even know if it succeeded or it was over.
_______________________________________________ Discuss mailing list [email protected] https://lists.lopsa.org/cgi-bin/mailman/listinfo/discuss This list provided by the League of Professional System Administrators http://lopsa.org/
