> ehhehehhe, I work at a company right now that uses 8x8. I have considered > moving off them before, and I'm sure there are better alternatives out there, > but ultimately decided it wasn't worth the effort. Not that much to gain. > When I saw Matthew's OP here a few minutes ago, I momentarily considered > responding, but couldn't make up my mind if I would have positive versus > negative feedback, and decided not to post, until I saw this. Overall, I > think I would have a *slightly* negative review, but the above position is > too extreme to be fair, so I have to come to the defense of 8x8 and say, > they're not that bad. They have a moderate feature set, at moderate pricing, > and moderately good support and sales. Nothing special, nothing horrible. > Yes usable. No complaints from either my users or finance dept. If I make a > change it's because I'm trying to make an improvement, in terms of feature > set or price, and there just simply isn't enough at stake to motivate me over > the ri sk. Anything I could gain will not be amazingly impressive, but if I screw up and choose a new provider that *does* elicit complaints from users, the fault will be entirely mine.
We have all sorts of problems with dropped calls, audio quality is horrible, packet loss in and out of their network, phones that just randomly stop working and need to reboot, phones that just randomly reboot, phones that are online but 8x8 steadfastly refuses to route a call to them and goes to their fallback mobile numbers... Ugh. I would rather eat a cup of fire-ants and have them consume me from the inside out. _______________________________________________ Discuss mailing list Discuss@lists.lopsa.org https://lists.lopsa.org/cgi-bin/mailman/listinfo/discuss This list provided by the League of Professional System Administrators http://lopsa.org/
