> From: discuss-boun...@lists.lopsa.org [mailto:discuss- > boun...@lists.lopsa.org] On Behalf Of Philip J. Hollenback > > I was just talking to a friend about getting rid of the traditional pbx > in his small office of about 10 people. Is something like Callcentric's > business offering a good fit for that?
All I can say is this: I really like their prices, quality and reliability of service, and their support. I find shopping their site to be unnecessarily confusing, but once you figure it out, you don't have to re-figure it out. I don't know if they offer a "business" option along the lines of what I guess you're looking for - where an admin has control over all the lines, and individual users have some level of personal control over their own lines - But I'm certain if you contact them, they'll help you find it, or they'll let you know they don't offer what you're looking for (and helpfully suggest an alternative provider or someone to ask.) Case and point: I just asked them about providing service alternative to google voice. Specifically, I asked about SMS/MMS. They said they don't offer it, they don't have any recommendations, but directed me to the dslreports forums to ask the question. I haven't asked there yet. > Or, is it better to run your own Asterisk server? This isn't an "either/or" situation. If you have an asterisk server, you'll need service coming from somewhere. Could be POTS, could be SIP (including callcentric and/or others). And various other alternatives. It's convenient, when configuring phones, that they can all be auto-configured by your local PBX. Also your local PBX can provide various other features, perhaps a reason you want the PBX. But none of that is strictly necessary - You *could* if you want to, configure your phones to talk directly to callcentric servers (or competitors) and they provide most, if not all, of the services that you care about. The one limitation that I'm definitely aware of: Callcentric cannot support multiple devices connected to the same line. If you want that, you'll have to use your PBX, and configure extensions. _______________________________________________ Discuss mailing list Discuss@lists.lopsa.org https://lists.lopsa.org/cgi-bin/mailman/listinfo/discuss This list provided by the League of Professional System Administrators http://lopsa.org/
