On 7/24/24 11:42, Dale R. Worley wrote:
I'd love to see (but never will) some big corporation's cost/benefit
analysis of the Crowdstrike mess -- how much did they save by not
staging rollout of security patches, how much did they lose from the
disaster.

A gradual roll out doesn't cost any *money* beyond a little coding to implement it, and some awareness of whether things are blowing up and to stop the roll out if they are.

No, the cost is in being gradual itself. They want speed, they want to race ahead of the bad guys. I bet they have marketing materials that tout this speed. Anything that slows it down would be a bug.


I also wonder how CrowdStrike's automated QA didn't detect this before
the realease.  I mean "apply patch, 100% BSOD" ought to have been
noticed!

Remember, "QA" is a dirty word these days. They probably have some tests the autorun in some github CI pipeline, or something like that. But actually testing on a real machine would take time (not allowed to slow things down!), would be work, and would require a QA department, and no "best practices", $60B* company is allowed to have a QA department, not in 2024!

Probably they had a really complicated test that was supposed to catch this, but really complicated tests are themselves buggy. Who tested that the test catches the failures it is supposed to test? Not the non-existent QA department…


-kb


* They used to be worth somewhat more. More like $80B, if I did my arithmetic right.

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