Hello Marc, In the process of commenting it would be good that people who actively respond to a reported bug, also add their email address. Just for those many cases where the original reporting person has disappeared, and there no longer is a "problem holder" from the user comunity.
Pieter > >Thanks for the reply and comments. > >Le 2012-05-18 05:50, Pedro a écrit : >> Hi Marc >> >> >> Marc Paré wrote >>> >>> Actually, after reading the bug report, I checked to see if >I had the >>> same problem. I read the suggestion of resetting the profile and it >>> now works properly. >>> >>> Let me know if this works for you too and I will file a report on >>> your submitted bug confirming the fix. >>> >> >> Resetting the user profile is hardly a fix. I think the correct name >> is workaround. >> >> Although this is acceptable for advanced users, it is enough to make >> someone who is trying out LibreOffice to give up (see comments in >> AskLibO and User mailing list) >> >> Returning to the subject of this topic, adding a mechanism >(i.e. a one >> click button to Repair profile) to fix this kind of problems >would be >> a good addition to the usability and friendliness of the Suite. >> >> (Before someone shoots the LibreOffice default comment "Why >don't you >> fix it yourself?" TM, I want to add that I am not a developer) >> >> Regards, >> Pedro > >The process of bug-fixing is: > >* people report a bug >* people confirm the bug through testing >* devs either accept or reject the bug (normally accept, >unless the bug is a duplicate of another bug report) >* people + devs find a temporary work-around >* devs will try to find a fix >* people will try the fix and report back >* fix is corrected in an updated version > >Now that we have found a workaround for this bug, the >volunteer-devs can get to work at finding the solution, which, >can either be a small fix or a large coding fix; we don't >really know at this point. (BTW, I am also not a dev.) > >The bug-report-fixing in opensource projects is normally heavy >on people reporting problems and finding temporary >workarounds, often with dev support. The workaround does not >mean that the bug will be closed, it just means that the devs >now have solid confirmation of the problem and finding a fix >with testing is the next step. > >In fact, if a user reports a bug, it is hoped, in all cases, >that the user will help testing out any fixes suggested by the >devs so that they can better understand and correct the problem. > >Although opensource software is free to use, it is hoped that >the user will help make the project better by participating in >some way as a form of repayment, if at all possible. There is >always something a user can do to help no matter how small the >contribution. Even leaving comments such as yours is helpful. >(BTW, I will include you comment about the "one click button >..." to the bug report.)[1] > >If you feel you can help with the LibreOffice project in any >way, feel free to ask and someone will suggest where you could >help. Now that we know the workaround we can help other users >who have this problem by informing them of it. > >Cheers, > >Marc > >[1] https://bugs.freedesktop.org/process_bug.cgi > > > >-- >Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org >Problems? >http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ >Posting guidelines + more: >http://wiki.documentfoundation.org/Netiquette >List archive: http://listarchives.documentfoundation.org/www/discuss/ >All messages sent to this list will be publicly archived and >cannot be deleted > -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.documentfoundation.org/www/discuss/ All messages sent to this list will be publicly archived and cannot be deleted
