On Thu, 2025-11-06 at 16:16 +0100, Kan-Ru Chen wrote:
> We should advertise it as a service to developers, perhaps develop
> capability to connect the reports to upstream issue tracker. At least
> it will help upstreams who want to receive crash reports gain more
> visibility.
Hi,
crash reports are great and valuable, but useless when you either
cannot reproduce or when the problem is not obvious from the backtrace.
I often deal with crash reports which I cannot reproduce locally, but
the users face them.
I mean, having a crash report and being able to ask the reporter for
help and maybe testing are two very different things. It does not
matter if a certain crash happened to thousands of people when the
developers cannot reproduce it and when they cannot ask for steps, help
and such. The FAF reports are only about backtraces, not about steps,
communication with the reporters,...
Bye,
Milan
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