Matthias Seidel wrote:
Hi all,
I now have users on the Microsoft Store complaining about "locked" files
after updating to AOO 4.1.14:
Update Broken
The fact that the update doesn't run through the Microsoft Store is a
big red flag for me. It would simplify things if software initially
installed through Microsoft Store updated properly through that channel.
The bigger problem is after installing the update, all my files are
locked. I can't open any of them. All I get is a warning about the files
being password protected when I did no such thing. If I can't access my
files, what's the point. I might as well throw away money on monthly
extortion to access my work via Microsoft Office.
Any idea?
The "problem" with the Store itself is known, but not under our control.
Regards,
Matthias
Hi Matthias;
The only way I could install 4.1.14 was from the Microsoft store. Once i
uninstalled 4.1.13, it is worked with no locked files problems.
Regards
Keith
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