Andrea Pescetti wrote:

On 18/08/22 Dave wrote:
But I would suggest a simpler approach now: we can try and configure
an account to be used for sending mail (even a GMail account will do)
and update the site configuration to use GMail as SMTP. And then, if
it works, we replace it with a more reasonable sender, like an
apache.org address. ...

Configuring a sending account seems like a reasonable idea.
Yes, I am more than happy to help out with any necessary testing.

It took many attempts but I believe it works now. A simple way to test it is to register a new user at

https://extensions.openoffice.org/en/user/register

or request a password reset mail (that you can simply ignore) at

https://extensions.openoffice.org/en/user/password

Some more details:

- I've only fixed Extensions so far, but Templates should be identical

- I tried with a GMail account created to this purpose, but it didn't work: while I enabled POP/IMAP (and thus SMTP, I assume) in the GMail settings, the site cannot connect to it. Port 465 is blocked on the SourceForge side it seems, so port 587 with STARTTLS is the only viable option; it connects, but for some reason GMail refuses credentials; maybe websites must use the GMail API (which would be an issue, as the application doesn't support it) to connect to GMail? Feedback welcome if someone has already configured GMail SMTP successfully on a website.

- Then I simply created an account on a personally-owned SMTP server and retried, with port 587 and STARTTLS. This worked for me. This is the currently configured option, so if you are testing this is the one you will test.

- Then I briefly tried with my ASF credentials and the ASF mail server mail-relay.apache.org still 587/STARTTLS. It worked! But of course I cannot leave my credentials in the site configuration so I reverted it to the (working) option above.

Suggested steps forward:

1) We get confirmation that this is fixed not only for me

2) Then I can apply the same fix to Templates and have a fix in place, where the only drawback is that it uses my server

3) Then I would create a new issue like the abandoned https://issues.apache.org/jira/browse/INFRA-21334 so that INFRA can advise on whether we have a way to use the ASF mail server but without storing personal credentials.

Regards,
   Andrea.
Andrea

I successfully registered an account and received the congraulations e-mail to my @apache.org address

Regards
Keith



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