Hi Rory,

Am 02.09.2018 um 09:58 schrieb Rory O'Farrell:
> On Sun, 2 Sep 2018 07:51:37 +0100
> Rory O'Farrell <ofarr...@iol.ie> wrote:
>
>> On Sat, 1 Sep 2018 22:59:32 +0100 (WEST)
>> Pedro Lino <pedro.l...@mailbox.org> wrote:
>>
>>>> On September 1, 2018 at 10:15 PM Rory O'Farrell <ofarr...@iol.ie> wrote:
>>>> I am now using Opera 55 on Xubuntu 18.04.01 54 bit.  Out of interest I 
>>>> accessed the download site and it wanted to download Linux 64-bit (x86-64) 
>>>> (RPM), whereas it should have been Linux 64-bit (x84-64) (DEB)
>>>>
>>>> My User Agent details are
>>>> Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) 
>>>> Chrome/68.0.3440.106 Safari/537.36 OPR/55.0.2994.44
>>>>
>>>> On a similar Xubuntu 18.04.01 64 bit machine, using Firefox I am offered 
>>>> OO Linux 64-bit (x86-64) (DEB)
>>>>
>>>> On that machine User Agent details are
>>>> Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:61.0) Gecko /20100101; 
>>>> Firefox/61.0
>>> Thank you for the feedback Rory!
>>> That confirms that it's not a Firefox limitation and when Distro is not 
>>> specified it will default to RPM.
>>> Does that make sense? 
>>> In any case it's probably safe to say that the majority of desktop Linux 
>>> users are running Ubuntu or a flavor/derivative (and those that aren't know 
>>> which package to get!)
>>>
>>> Regards,
>>> Pedro
>> It is a good point that one might expect distro users to know what package 
>> they want.
>>
>> This used be so, but experience on the en-Forum suggests that many less 
>> experienced users are now moving to linux distros as an alternative from 
>> other operating systems, and expect it to work "out of the box"; they do not 
>> bring any technical knowledge or to their use of computers.
>>
>> If this problem is not fixed, it will escalate; we should consider what 
>> causes it and try to find a solution.
>
> I should say that on the en-Forum we have had a small number of cases 
> recently of (new?) linux users downloadiung the wrong (RPM or tar.gz instead 
> of DEB) OpenOffice version.  We had put this down to unfamiliarity on the 
> User's part, but it may have been an early indication of this problem.  After 
> detailed enquiries we were able to redirect them to the correct OO version, 
> but it would be best if the problem could be solved so that the version 
> choice was automatic (as it used be).

As it used to be?

The logic for downloads is in here:
https://svn.apache.org/repos/asf/openoffice/ooo-site/trunk/content/download/download.js

It has "always" been this way, but maybe we can now find a way to
enhance the detection?

Regards,
   Matthias

>
>
> - 
> Rory O'Farrell <ofarr...@iol.ie>
>
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