2015-11-22 18:29 GMT+01:00 Dennis E. Hamilton <orc...@apache.org>: > Roberto, thanks for this. Comments in-line > > > -----Original Message----- > > From: Roberto Galoppini [mailto:roberto.galopp...@gmail.com] > > Sent: Saturday, November 21, 2015 14:23 > > To: dev <dev@openoffice.apache.org> > > Subject: Re: SOURCEFORGE [Was: téléchargement version 4.1.2] > > > > 2015-11-21 19:28 GMT+01:00 Dennis E. Hamilton <orc...@apache.org>: > > > > > [not cross-posting] > > > > > > SourceForge is valuable to the project for providing the mirror > > capacity > > > that AOO requires. The penalty is in regard to user distrust and > > these > > > awful situations that the list and Forum folks have to contend with. > > As > > > far as our users are concerned, it is the AOO project that is > > unreliable > > > and has them need to be so cautious. > > > > > > Of course SourceForge relies on advertising revenue to offset their > > > costs. That is to be expected. The problem is the confusion, not the > > > advertising. We must work with SourceForge to avoid the confusion > > with > > > regard to ad placement and prominence. > > > > > > > With my SourceForge hat on, there are two ways we can jointly work on: > > > > 1. Report misleading ads here, following our instructions, see > > https://goo.gl/LQFHmE > > [orcmid] > > This puts us in the position of playing wack-a-moley and having to watch > the download-started page by requesting downloads just to see what > happens. That we have to do that, and have no clue what another ad > rotation will present, is not practicable. >
That is exactly why I've added #2: we need Advertising Network Providers help. We need companies like Google to provide us with a better mouse trap, until then the only option is the actual post mortem approach. > > The main way these come to our attention is when users stumbles into > them. By then, we may not be able to see the offender and users have been > abused by the arrangement. > > We must also presume that a very large proportion of the AOO user > community consists of causual, non-expert computer users. I suspect that > is an unusual demographic for SourceForge. I am doubtful that the > procedure at < > http://sourceforge.net/p/forge/documentation/Report%20a%20problem%20with%20Ad%20content/> > is particularly comprehensible to the folks that are likely misled by one > of those ads. In particular, most of the complaints we receive are in the > belief that it is AOO that they are dealing with. > > We need SourceForge's assistance in finding a way to serve that community > well. > We actively take care of all complaints and issues raised here in a timely manner, and usually computer literate friends living in the geographies where issues are raised do help me to collect such information. For everything else, see #2. > > > 2. Supporting the Clean Software Alliance guidelines (misleading ads) > > https://goo.gl/69XhqW > [orcmid] > I think the issue at hand is under Misleading ads, item 1.5, about calls > to action not being clearly for the ad and not what the page is about -- an > AOO download having been requested. (I am not quoting because of the > restrictions on the CSA document.) > > I believe this could be cured if (1) the "your download will begin... " > material was more prominent and made the focal feature of the page This is a suggestion you can definitely bring on the table, the SourceForge Community Panel seems to be the most appropriate place for raising that. > and that (2) the ads were clearly separated by some sort of "you might > also be interested in these ..." prominently labelled and separated by a > clear and emphatic boundary from the non-advertising content of the page. > As above. > > > > For #1 I do actively monitor our mailing-list and I make sure > > SourceForge > > removes promptly misleading or unwanted ads. > > #2 would actually help to push the whole advertising industry to agree > > on > > more strict guidelines. > > > > It would probably help to contribute feedback to those guidelines, since > > those are in a commentary period till the end of the year. > > > > Having been involved in the CSA works I'd be happy to draft a comment if > > we > > intend to do so. > [orcmid] > I don't see a problem with those guidelines. I think the issue of > misunderstood ads can be handled on the page where the ads are accepted. > One rule of thumb for the page might be that the non-advertising content > and text be larger than any "download" button and text in an adjoining ad, > however that is assured [;<). > I believe making sure Advertising Network Providers do abide CSA rules, or even a stricter version, would reduce the existing level of confusion. I'll definitely push CSA to raise the bar as high as possible, by letting our voice heard we could probably make a difference, though. Roberto > > > > > Roberto > > > > > > > > > > > > Andrea has pointed out separately that the alternative mirror system > > may > > > not be workable if even available for the demands that AOO downloads > > > represent. > > > > > > - Dennis > > > > > > > -----Original Message----- > > > > From: Dave Barton [mailto:d...@tasit.net] > > > > Sent: Saturday, November 21, 2015 07:09 > > > > To: Apache OpenOffice Users <us...@openoffice.apache.org> > > > > Cc: Apache OpenOffice Developer <dev@openoffice.apache.org> > > > > Subject: SOURCEFORGE [Was: téléchargement version 4.1.2] > > > [ ... ] > > > > > > > > Is it not time to _*SERIOUSLY*_ review the distribution of our > > binaries > > > > via SourceForge? > > > > > > > > Rory O'Farrell and others dutifully expend their valuable time > > advising > > > > "unaware" users NOT to click on download links and buttons after > > they > > > > are redirected to the SourceForge mirror page. While commendable, > > this > > > > is a "shutting the stable door after the horse has bolted" approach. > > > > > > > > No matter what efforts SourceForge make to "weed out" fraudulent and > > > > malware links, our mailing lists and forums continue to receive a > > steady > > > > stream of download problem messages from "unaware" users. > > > > > > > > There is no way to prove this discourages individuals and > > organizations > > > > from using AOO software, but continuously published reports of AOO > > > > distributing "unwanted" and/or "malware" programs reflects badly on > > us > > > > and by association the ASF. > > > > > > > > I have no personal "gripe" against SourceForge and Roberto > > Galoppini's > > > > support in this area is invaluable. However, I do not understand, or > > > > find any reasonable explanation, why our download page does not > > redirect > > > > to the ASF's own mirror network: > > > > https://www.apache.org/mirrors/ > > > > where our binaries are already being served by 200+ mirrors around > > the > > > > world. > > > > > > > > Dave > > > > > > > > > > > > > > > > > > > > -------------------------------------------------------------------- > > - > > > > To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org > > > > For additional commands, e-mail: dev-h...@openoffice.apache.org > > > > > > > > > --------------------------------------------------------------------- > > > To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org > > > For additional commands, e-mail: dev-h...@openoffice.apache.org > > > > > > > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org > For additional commands, e-mail: dev-h...@openoffice.apache.org > >
