On Sun, Feb 23, 2014 at 6:09 PM, Andrea Pescetti <pesce...@apache.org> wrote: > On 23/02/2014 Max Merbald wrote: >> >> Hi David, >> your answer is quite interesting. On one hand you write fairly rough >> answers to people who ask for support > > > (dropping John, the original poster, from CC since this is irrelevant to his > support request) > > OK, we as a group have different opinions on the tone of this answer. But > fact is, we will regularly receive this kind of complaints when someone > downloads something that is not OpenOffice thinking he is downloading > OpenOffice. > > Can we agree that we will answer all those mails by simply sending a link to > a webpage or wiki page? >
When I respond I just sent them to this blog post: http://blogs.apache.org/OOo/entry/how_to_safely_download_apache -Rob > Max, feel free to create a text and put it in e-mail, or wiki page or > whatever. We'll review it together, make sure it cannot be perceived as > offensive and then we'll agree to put it online and answer these complaints > by simply sending that link. > > >> It's not a solution not to do anything about it. > > > For the record, we filed complaints to search engines already. But download > sites change so frequently that it's very hard to keep up with them. Anyway, > if we know the URLs we can try and enforce our trademarks with search > engines. This is far more effective than trying to have the sites shut down. > > Regards, > Andrea. > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org > For additional commands, e-mail: dev-h...@openoffice.apache.org > --------------------------------------------------------------------- To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org