On 23/02/2014 Max Merbald wrote:
Hi David, your answer is quite interesting. On one hand you write fairly rough answers to people who ask for support
(dropping John, the original poster, from CC since this is irrelevant to his support request)
OK, we as a group have different opinions on the tone of this answer. But fact is, we will regularly receive this kind of complaints when someone downloads something that is not OpenOffice thinking he is downloading OpenOffice.
Can we agree that we will answer all those mails by simply sending a link to a webpage or wiki page?
Max, feel free to create a text and put it in e-mail, or wiki page or whatever. We'll review it together, make sure it cannot be perceived as offensive and then we'll agree to put it online and answer these complaints by simply sending that link.
It's not a solution not to do anything about it.
For the record, we filed complaints to search engines already. But download sites change so frequently that it's very hard to keep up with them. Anyway, if we know the URLs we can try and enforce our trademarks with search engines. This is far more effective than trying to have the sites shut down.
Regards, Andrea. --------------------------------------------------------------------- To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org
