Hi Michael, We have tested the file you sent and we can't replicate the problem. The sheet is very simple and if there was a bug in the software it would certainly be affecting many other people. So all I can think is that it is something in the way your system is set up. We know that a partial download can result in these symptoms. Did you check that the downloaded file was the full size it should be before installing it? It should be around 150 MB. If you have checked that and are sure it is not that, can you get a friend with a similar computer to download and install AOO and try it. If it works on their computer you can look for any differences between the two systems.
On 20 October 2013 20:03, Rob Weir <robw...@apache.org> wrote: > On Sun, Oct 20, 2013 at 6:03 AM, Michael Cleary <ringolum...@yahoo.co.uk> > wrote: > > Good morning, > > > > As I was invited to upgrade to version 4.1, I did so. I am not a > computer expert and struggle with the formulae on my homemade banking > spread sheets but as they were functioning perfectly well before and now > every cell shows an error 509. > > > > I have spent 2 hours this morning which I really can't afford, and I > know I should try harder but frustration (and bad temper) is setting in, so > can you please advise me as to what has caused (and the remedy please) > these very simple formulae to now be incorrect as they were previously > fine. They are very basic arithmetic formulae, nothing complex at all. > > > > Sorry to be a pain, > > > > Hi Michael, > > Thanks for letting us know. Would it be possible to get a simplified > spreadsheet document that demonstrates the bug? (I assume you don't > want to share your banking data). I'd be interested in trying this > with an older version of OpenOffice and see if I can reproduce what > you are seeing. Or, 9if you are not able to share a spreadsheet, can > you narrow down exactly what part of the calculation changed? > > Regards, > > -Rob > > > Very frustrated, > > > > Mike Cleary > > --------------------------------------------------------------------- > To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org > For additional commands, e-mail: dev-h...@openoffice.apache.org > > -- Ian Ofqual Accredited IT Qualifications <https://theingots.org/community/faq#7.0> Headline points in the 2014 and 2015 school league tables www.theINGOTs.org +44 (0)1827 305940 The Learning Machine Limited, Reg Office, Unit 4D Gagarin, Lichfield Road Industrial Estate, Tamworth, Staffordshire, B79 7GN. Reg No: 05560797, Registered in England and Wales.
