On 17/09/2013 Rob Weir wrote:
On Tue, Sep 17, 2013 at 1:09 PM, Donald Whytock wrote:
But a lot of products have a pop-up on startup with tips, which I assume
are packaged with the product. That can be made optional, it can cycle
through tips or select from them randomly, it can allow the users to page
through the tips if they want, and you can make the tip file a periodic
mini-update without requiring an entire release.
That makes sense. For new users we know in advance the kind of info
that would be interesting to them. We can prepare that in advance,
translate, etc. And one of the tips could be to sign up for the
announcement mailing list.
This is a very good idea, probably better than the "e-mail thing" (which
is not a bad idea in itself, but would pose some issues, like preparing
content that is relevant both now and in three months and at the same
time is not too generic).
Having a communication channel to users is very good. We could make the
tips/announcements unobtrusive by including them in the Start Centre,
and actually I'd focus on announcements more than tips. Ideally, we
could even make them language-dependent. And the possibility to
broadcast announcements like "Want OpenOffice 4 in Arabic? You can help:
9000 [8000, 7000...] words untranslated" would help a lot in enlarging
our community.
Of course, this is a non-trivial coding effort, but it would have
long-term benefits.
Regards,
Andrea.
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