When I purchase a commercial software package I register and then I am sometimes offered a weekly "tips" email. It covers tips on how to use the product, how to get support, FAQs, etc. It is very useful for new users.
But this is not a typical announcement list thing. Users don't all get the same email each week. But everyone who is new gets the week 0 email, and a week later they would get the week 2 email, while someone else in that same week who is new gets the week 0 email, etc. Is this clear? It is sort of a system where the user gets a programmed set of emails on a schedule. Does anyone know what this is called? And are there open source products or free services that support this? I think this could be very useful for new OpenOffice users. Currently we give them a huge torrent of information on the download page, and in release notes. I doubt more than 5% of the information gets absorbed because it it is too much. But if we could do it via weekly "tip" emails, then it we'd probably get more information across. Another approach would be via a feed that is loaded by AOO itself at first load. Many products have something like that, a tips dialog that gives a new tip every time the product starts, or once a week or something. -Rob --------------------------------------------------------------------- To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org
