2013/6/12 Donald Whytock <dwhyt...@apache.org>

> On Wed, Jun 12, 2013 at 2:22 PM, Rory O'Farrell <ofarr...@iol.ie> wrote:
>
> > On Wed, 12 Jun 2013 13:35:23 -0400
> > Rob Weir <robw...@apache.org> wrote:
> >
> > > Something to consider for AOO 4.1 is the value of a broad public beta
> > > program to solicit early feedback on builds.  This could be a good
> > > complement to our formal QA efforts.
> > >
> > > A beta program could be set up like this:
> > >
> > > 1) After feature freeze, and after smoke tests pass on the 3 major
> > > platforms, we have a build that has the new code, and doesn't have any
> > > known horrible defects.
> > >
> > > 2) Immediately create a special Release Candidate for the beta,
> > > English only, or maybe a combination install with 5 major languages.
> > >
> > > 3) Vote on the release of the beta via the normal 72-hour PMC vote.
> > > Focus on the formal release checks around license, notice, etc.
> > >
> > > 4) Distribute via SourceForge and/or Apache mirrors.  No need to
> > > preserve older betas.  We'd only keep the most recent one.
> > >
> > > I just want to make sure that we're all aware this option is
> > > available.  We can do something that gives wider public exposure than
> > > a dev snapshot build, but is less than a final version.  The key thing
> > > is to meet the formal requirements of an Apache release, but set user
> > > expectations that it is a beta.
> > >
> > > Regards,
> >
> > A very major problem is that relatively inexperienced user _will_
> download
> > and use a beta, disregarding any warnings about it being a beta.  They
> will
> > increase the support workload, as faults may be due to their
> inexperience,
> > not to shortcomings in the beta, and certainly the stress level for
> support
> > staff as they are hassled to try to obtain recovery of "the most
> important
> > file this load of **** has ruined on me".
> >
> > A lot of projects list multiple versions of their software with the most
> "stable" at the top, and other versions provided below with multiple
> caveats attached, such as, "This is the most bleeding edge version we've
> got right now, download and try at your own risk...but please provide
> feedback if you do."
>
> As long as the first entry is described as the stable one, I'd like to
> think users would get that one.  But I've heard I can be naive.
>
>
I don't think that a lot of users will overlook a big and flashy warning
(I've seen users afraid to download 3.4.x because it said "incubating"),
but I'm pretty sure that those few that actually download a beta without
worrying about what a beta is will be far more vocal than the others...

Just a thought: is it possible to force those beta releases to open on
launch a one page document telling (better wording needed, of course...)
"I'm a development version! Use me at your own risk! Download the latest
stable release from here"?

BTW, I really like the idea of a public beta program. We just need to be
very careful about how to promote it.

Regards
Ricardo



> Don
>

Reply via email to