On Thu, Apr 11, 2013 at 9:09 AM, Ian Lynch <ianrly...@gmail.com> wrote:
> On 11 April 2013 13:21, Rob Weir <robw...@apache.org> wrote: > > > On Thu, Apr 11, 2013 at 4:58 AM, Roberto Galoppini < > > roberto.galopp...@gmail.com> wrote: > > > > > I think we should try to make a survey that would help us to figure > > > out the Net Promoter score, a customer loyalty metric ranging from > > > -100% (everybody is a detractor) to +100% (everybody is a promoter). > > > > > > > > I can add that. But remember, I was thinking initially of a survey of > just > > the core community, e.g., those on the mailing lists. So I hope we are > all > > "promoters". I'm hoping to use this survey to test out LimeSurvey and > make > > sure it is suitable for a broader survey of users. > > > > -Rob > > > > Do you want contributions for potential questions? > > eg What do you consider to be the greatest threat to AOO? > > What do you consider is AOO's strongest feature? > > What is your biggest issue when using AOO? > > Do you use other productivity tools as well as AOO? > > If so which and why? > > Thanks, I included some of these. To some extent the form of questions will be constrained by the number of responses we expect. A free text entry could work fine for a survey of a hundred people, but of 10,000 it would become unwieldy to process and interpret. So we may want to take questions of this type and convert them into single or multiple choice questions where we can reasonably determine what the main choice are. We also have the opportunity then to have an "other" choice where free-text can be entered. You'll see that in the demo survey I'll send out later. -Rob > > > > > > > > > > > Roberto > > > > > > 2013/4/11 Stan Helton <stanhel...@gmail.com>: > > > > > > > > On 4/10/2013 5:40 PM, Rob Weir wrote: > > > >> > > > >> I'd like to start moving ahead toward a user survey. I have an > > > >> installation of LimeSurvey setup on my server and am learning how to > > use > > > >> it. > > > >> > > > >> Before going live with a survey of thousands of users I'd like to do > > an > > > >> end-to-end test by having a simple survey of us, members of the > > > OpenOffice > > > >> project. > > > >> > > > >> I have some ideas for questions, things like: > > > >> > > > >> 1) How long have you been using OpenOffice? > > > >> > > > >> 2) How long have you been involved with the OpenOffice project? > > > >> > > > >> and so on. > > > >> > > > >> But I want to check to see if anyone has some other interesting > > > questions > > > >> you think we should ask? > > > >> > > > >> Remember, this is a community survey, not a survey of users. > > > >> > > > >> Regards, > > > >> > > > >> -Rob > > > >> > > > > Rob, > > > > > > > > For the final version it might be well to include a few questions > about > > > how > > > > OpenOffice is used: > > > > > > > > 1) Do you used OpenOffice in your home or business or both? > > > > 2) What features do you find most useful? > > > > 3) If you could add one feature what would it be? > > > > > > > > Stan > > > > > > > > -- > > > > Courtesy is the grease that keeps the wheels of civilization turning. > > > Robert > > > > Heinlein > > > > > > > > --------------------------------------------------------------------- > > > > To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org > > > > For additional commands, e-mail: dev-h...@openoffice.apache.org > > > > > > > > > > --------------------------------------------------------------------- > > > To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org > > > For additional commands, e-mail: dev-h...@openoffice.apache.org > > > > > > > > > > > > -- > Ian > > Ofqual Accredited IT Qualifications < > https://theingots.org/community/faq#7.0> > > Headline points in the 2014 and 2015 school league tables > > www.theINGOTs.org +44 (0)1827 305940 > > The Learning Machine Limited, Reg Office, 36 Ashby Road, Tamworth, > Staffordshire, B79 8AQ. Reg No: 05560797, Registered in England and > Wales. >
