On Thu, Apr 11, 2013 at 4:58 AM, Roberto Galoppini <
roberto.galopp...@gmail.com> wrote:

> I think we should try to make a survey that would help us to figure
> out the Net Promoter score, a customer loyalty metric ranging from
> -100% (everybody is a detractor) to +100% (everybody is a promoter).
>
>
I can add that.  But remember, I was thinking initially of a survey of just
the core community, e.g., those on the mailing lists.  So I hope we are all
"promoters".  I'm hoping to use this survey to test out LimeSurvey and make
sure it is suitable for a broader survey of users.

-Rob




> Roberto
>
> 2013/4/11 Stan Helton <stanhel...@gmail.com>:
> >
> > On 4/10/2013 5:40 PM, Rob Weir wrote:
> >>
> >> I'd like to start moving ahead toward a user survey.   I have an
> >> installation of LimeSurvey setup on my server and am learning how to use
> >> it.
> >>
> >> Before going live with a survey of thousands of users I'd like to do an
> >> end-to-end test by having a simple survey of us, members of the
> OpenOffice
> >> project.
> >>
> >> I have some ideas for questions, things like:
> >>
> >> 1) How long have you been using OpenOffice?
> >>
> >> 2) How long have you been involved with the OpenOffice project?
> >>
> >> and so on.
> >>
> >> But I want to check to see if anyone has some other interesting
> questions
> >> you think we should ask?
> >>
> >> Remember, this is a community survey, not a survey of users.
> >>
> >> Regards,
> >>
> >> -Rob
> >>
> > Rob,
> >
> > For the final version it might be well to include a few questions about
> how
> > OpenOffice is used:
> >
> > 1) Do you used OpenOffice in your home or business or both?
> > 2) What features do you find most useful?
> > 3) If you could add one feature what would it be?
> >
> > Stan
> >
> > --
> > Courtesy is the grease that keeps the wheels of civilization turning.
> Robert
> > Heinlein
> >
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