Support wrote:
I agree. As a Community Distributor I am concerned about our reputation. I
visited this site and it is as this gentleman describes. They list OOo at
$99, offer it as part of a free four CD set and bill only a $2.95 shipping
charge. However, if you read their Terms of Use they state that only two of
the CDs are actually free and the other two are offered on a 10 day trial.
If the buyer does not contact the company at the end of the ten days with
intent to return the two CDs he will be charged $24.95 for each one. But
that's not all. By requesting the CDs the buyer joins a CD of the month type
of membership where he will receive a set of 4 CDs each month on a ten day
trial with the same terms.
[...snip...]
These terms are not disclosed to the buyer before the sale. In fact, I did
not find them anywhere on the site except in the Terms of Use, which most
people do not read. Instead, they advertise the products as free with a
shipping fee.
I know you the OpenOffice.org community cannot prevent them from
distributing open source software but if this company is a Community
Distributor you can remove them from the list. They do not telll people that
it is open source, in fact they mislead them to think it is normally
expensive software sold retail. That is very unethical. Perhaps the
marketing project can create a web page or other communiqué to warn the
public about such inscrupulous vendors.
Depending on where they are located, they could be subject to legal
penalties. Certainly they would be subject to the Consumer Protection
Act here in Michigan for engaging in deceptive and unfair business
practices. Anyone know where they are physically located? The state
Attorney General (if they're in the States) might want to have a chat
with them.
--
Steven Shelton
Twilight Media & Design
www.TwilightMD.com
www.GLOAMING.us
---------------------------------------------------------------------
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]
