Igniters,
Last months there are a lot of questions in userlist and gitter and
answering that questions I found gitter completely inappropriate for
user support:
- there are no threads there, so it's hard to track discussion or see
unanswered questions
- when somebody post stacktrace or code snippet all message list
scrolls far up, hiding previous messages
- many questions that need more than simple answer or some kind of
discussion are moved to anyway
- using gitter people are waiting for fast answer, that is not always
possible (timezones, etc.)
I think it is better to remove link to gitter from all our sites/manuals
and to focus on answering in userlist and StackOverflow only.
Thoughts?
--
Regards, Konstantin.
