On 6/30/15, 11:24 PM, "Justin Mclean" <jus...@classsoftware.com> wrote:

>Hi,
>
>It’s looking more likely we have a new introduced issue.
>
>If you have access to google analytics this shows it quite clearly:
>https://www.google.com/analytics/web/?hl=en#report/content-pages/a37926454
>w66427073p68310079/%3F_u.date00%3D20150601%26_u.date01%3D20150630%26explor
>er-table.plotKeys%3D%5B%5D%26_r.drilldown%3Danalytics.pagePath%3A%2Ftrack-
>installer.html%3Ffailure%3Dtrue%2526label%3DApache%20Flex%20SDK%204.14.1%2
>526version%3D4.14.1%2526os%3Dwindows%2526info%3DError%26explorer-graphOpti
>ons.selected%3Danalytics.nthDay/
>
>Sadly the error tracking URL gives us little to go on:
>/track-installer.html?failure=true&label=Apache Flex SDK
>4.14.1&version=4.14.1&os=windows&info=Error
>
>We’ve had 50 of these in the past 3 days and 0 in the past month. Most
>errors occur in non en_US locales (47 out of the 50) which may be an
>indication to where the issue may lie.

Can I assume we’ve never seen this error before?

Is there a way to find out if a failure is from an IP address that later
gets a success?

Did any other errors go away?  Maybe this is a manifestation of using a
different http library.

I swfdump-ed the SWF for the installer and did a case-sensitive search for
the word “Error”.  You are welcome to try it yourself, but I think I only
found two places where the word “Error” could show up by itself:  One is
in mx.utils.Platform, but in the Android code path, and the other is in
HTTPService but would require that there is no additional information with
the error, or maybe the tracking URL doesn’t like line-feeds encoded in
it?  I only found one use of HTTPService and that is used to download OSMF.

A third place is in the uncaught error handler, but it would require
someone throwing an Error with the error string “Error” and the stack
trace not being invisible and I didn’t see any use of “Error” like that,
and I’m pretty sure I built the installer with AIR 4.0 which I think has
stack traces all the time. Although if the runtime throws such an error
with a not-useful message that could also get us in this situation.

So it is a bit puzzling how we can be getting this sort of failure report.
 Folks, if you experience an installer failure, please post the log
somewhere and send us a link.

Thanks,
-Alex



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