I have changed the "query" labels back to "question". I continue to
think we should avoid using the "question" label since I have seen it
used for both real questions and cases where more information is
needed from the OP.

Here are the "question" issues on all of our repos:

* https://github.com/apache/cordova-cli/labels/question
* https://github.com/apache/cordova-fetch/labels/question
* https://github.com/apache/cordova-plugin-file/labels/question
* https://github.com/apache/cordova-plugin-inappbrowser/labels/question
* https://github.com/apache/cordova-plugin-media-capture/labels/question
* https://github.com/apache/cordova-plugin-statusbar/labels/question
* https://github.com/apache/cordova-windows/labels/question

Over and out,

Chris

On Tue, Jul 30, 2019 at 9:50 AM Chris Brody <chris.br...@gmail.com> wrote:
>
> I am now changing the "query" labels back to "question", though under
> protest. I did already check that the new "info-needed" label is used
> where it looked appropriate. But I don't see what documentation
> changes have to be "undone".
>
> On Tue, Jul 30, 2019 at 5:57 AM Jan Piotrowski <piotrow...@gmail.com> wrote:
> >
> > Chris, it has been another week and I still see `query` issue labels
> > that should be `question`, and I have to assume some are also still
> > `info needed` and thus used in a conflicting way to their previous
> > usage. Documentation changes are also not undone.
> >
> > Please finally undo this.
> >
> > -J
> >
> > Am Mi., 24. Juli 2019 um 08:20 Uhr schrieb Jan Piotrowski
> > <piotrow...@gmail.com>:
> > >
> > > Chris, it has been over a week. What is the state of undoing the label
> > > and documentation changes?
> > >
> > > -J
> > >
> > > Am Mi., 17. Juli 2019 um 20:08 Uhr schrieb Jan Piotrowski
> > > <piotrow...@gmail.com>:
> > > >
> > > > By renaming the label, you also renamed it for all existing issues.
> > > > Now many labels that were just questions of users (both open and
> > > > closed) indicate that info is needed - which might be true or not.
> > > >
> > > > Please undo all renaming of labels, both to `info-needed` and `query`.
> > > > Please undo the changes to the label documentation as well.
> > > >
> > > > On the other hand, we all seem to agree that a new additional
> > > > `info-needed` is valid and needed, so to create that and document it
> > > > is totally fine.
> > > >
> > > > It takes some additional effort to maintain labels like this (as you
> > > > of course want to remove it after the user replied), but as I assume
> > > > one/you would only apply the label when also asking for the
> > > > information, you should get a GitHub notification and be able to take
> > > > care of that when reading the response.
> > > >
> > > > Regarding the "question" label, I understand what you mean, but don't
> > > > agree. But that is a topic for a new thread then where we can
> > > > elaborate.
> > > >
> > > > -J
> > > >
> > > >
> > > > Am Mi., 17. Juli 2019 um 18:47 Uhr schrieb Chris Brody 
> > > > <chris.br...@gmail.com>:
> > > > >
> > > > > This work was not done 100% correctly, please accept my apologies.
> > > > >
> > > > > I will try to explain why it was not done 100% correctly so we can
> > > > > decide what we want to do next.
> > > > >
> > > > > In general, I have found the standard “question” label to be confusing
> > > > > since different repos in the wild, including Cordova repos, have used
> > > > > this label in different ways:
> > > > >
> > > > > * on some repos the “question” label was used to indicate that further
> > > > > input was needed from the author of the issue
> > > > > * on some other repos the “question” label was used to indicate that
> > > > > someone was just asking a question
> > > > >
> > > > > On those repos where the “question” label was used to indicate that
> > > > > further input was needed from the user, I took a shortcut and just
> > > > > changed the label to “info-needed”. I thought this was better than
> > > > > changing the label on every single issue where more info was needed.
> > > > >
> > > > > On some other repos I renamed the “question” label to “query”. I think
> > > > > we need either rename the label again, or completely remove this label
> > > > > and change the label on all issues affected.
> > > > >
> > > > > Since I have seen the “question” label used in multiple ways, I now
> > > > > find it confusing. At this point I would favor that we do not use the
> > > > > “question” label due to the potential for confusion.
> > > > >
> > > > > In cases where I renamed the “question” label to “info-needed”, I
> > > > > would like to propose that we do nothing else since the problem is
> > > > > already solved.
> > > > >
> > > > > Over and out.
> > > > >
> > > > > Chris
> > > > >
> > > > > On Wed, Jul 17, 2019 at 2:01 AM Hazem Saleh <haz...@apache.org> wrote:
> > > > > >
> > > > > > I think this is an Excellent idea.
> > > > > >
> > > > > > Thanks and Best Regards
> > > > > >
> > > > > > > On Jul 15, 2019, at 11:07 PM, Chris Brody <chris.br...@gmail.com> 
> > > > > > > wrote:
> > > > > > >
> > > > > > > We receive a number of support issues where I think we need an
> > > > > > > explicit label such as “info needed”, to make it clear that more
> > > > > > > information is needed before we can provide any support. I think 
> > > > > > > we
> > > > > > > need to add this label to a number of repos such as 
> > > > > > > apache/cordova,
> > > > > > > cordova-android, cordova-ios, etc.
> > > > > > >
> > > > > > > Any objections if I would add this label to some of the repos on 
> > > > > > > GitHub?
> > > > > > >
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