Hi, I only seem to have caught the end of this conversation, but I see my name mentioned! Yes, labs would be more than happy to host an effort to improve tooling, subscribe to labs@labs.a.o when you're ready and I'll kick it all off for you. D.
On Mon, 19 Mar 2018, 7:39 pm Rich Bowen, <rbo...@rcbowen.com> wrote: > > > On 03/19/2018 02:37 PM, Jim Riggs wrote: > >> On 19 Mar 2018, at 09:08, Rich Bowen <rbo...@rcbowen.com> wrote: > >> > >> We have this awesome Help Wanted system, but something's not connecting > the dots. We get a few of these "I want to help" messages every month, but > I have never once (that I remember) see any followup from the volunteer who > has said that they want to help. > >> > >> The Help Wanted system, which was written over a few days by Daniel, is > great, but it's incomplete. We need to adopt it and add the features that > are missing. Is this possibly something that we want to move to Labs for > enhancement? (Danny has been itching for some activity in Labs!) > >> > >> In particular, I'd like to see some of the following features: > >> > >> * When someone indicates interest, this information is added to the > Help Wanted item, and we have some way to follow up with them in a week, 2 > weeks, a month, and so on. Perhaps some automated reminders? > >> > >> * The ability to edit items > >> > >> * The ability to add notes, status updates, and so on, to an item ... > or should we just connect an item with an actual ticket? Dunno. > >> > >> * General usability and navigational enhancements. I frequently get > "stuck in a corner" and have to start from the front page again. > > > > > > Based on these requirements, does it make more sense to just have Help > Wanted be a JIRA project? It may not be the most engaging interface to get > started, but maybe some type of skin or proxy could be put in front of it > as a splash/landing/search entry point? Once you're into a JIRA issue > itself, though, it could check off all four of your feature requests above. > Maybe this is just an instance where we don't need to reinvent the wheel? > > Maaaaaybe? > > See the bottom of http://community.apache.org - that widget there is > pulled out of Help Wanted. Is this something that we can do with Jira? > > I'm not terribly concerned with the "create an issue" side being > engaging. We can figure that out. > > I am, however, very concerned with the "see what's available" side being > engaging, since we are trying to engage new volunteers, on potentially > non-technical tasks. Indeed, almost *all* of the tasks that I care about > are non-technical tasks, and so our target audience is likely unfamiliar > with Jira and not keen on learning it. > > If this kind of widget is doable with Jira, that would indeed save us > time and yet more volunteer resources. > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: labs-unsubscr...@labs.apache.org > For additional commands, e-mail: labs-h...@labs.apache.org > >
