On Thu, Jul 2, 2015 at 9:15 PM, John Burwell <john.burw...@shapeblue.com>
wrote:

> All,
>
> For me, the most significant issues with IRC is that there is no
> searchable history, backlog to catch up when offline, or good mobile
> clients (yes, mobile IRC clients exists, but work poorly in my view).
> While some of these solutions can be solved by running an IRC proxy such as
> znc or using a service such as IRCcloud, it far more effort than Slack.
>
> On the other side, as Rene mentions, Freenode is the Github of open source
> chat (or, since Freenode is older, one could say that Github is the
> Freenode of open source code hosting).

  People go to #cloudstack on Freenode reflexively.  I would bet that they
> often arrive at the channel without consulting cloudstack.apache.org.
> For me, the value of being part of the hub of open source chat trumps the
> creature comforts offered by Slack because it brings in more people.
>
> For these reasons, I am -1 on moving away from Freenode.  I also like the
> idea of getting the ASFbot notifications out of channel.  I also think it
> would beneficial to consolidate #cloudstack and #cloudstack-dev.  Exposing
> users to development conversations seems very beneficial to me.


It doesn't change the fact that a lot of visitors are met with silence
though.
I'm not saying that Slack automatically is any different, just that
attendance is a larger issue than the chosen platform.

The active CloudStack community isn't large, we might believe or think it
is, but IMHO it really isn't.

A brief overview of my IRC history for last week is available here [1]. I
counted 9 or so different nicks asking something, where basically zero got
an appropriate answer/response.
Truth be told, that doesn't look good, and IMHO is worse than not being
present.

The mailing list statistics for cloudstack-users last month reveals that
there was 18 people who sent more than 5 emails.

Considering that cloudstack users and cloudstack developers (whenever they
differ), don't necessarily have the same needs, here's my suggestion;

 - abandon/delete #cloudstack-dev on freenode
 - start an announce channel on freenode for asfbot messages if enough
people wants it
 - make #cloudstack the primary developer hangout assuming we want that,
topic should mention that it isn't meant as a support channel
 - consider using something else as primary (non mailing list) source for
users

The platform should imho;
 - not require a client regular computers usually don't have. Ie. it should
work flawlessly with a browser
 - be searchable and have history available to anyone
 - work out of the box on phones/tablets.

[1]
https://www.dropbox.com/s/i49nuk6yiiip4to/Screenshot%202015-07-02%2021.34.54.png?dl=0

-- 
Erik

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