Hi,Thank you for your replying.1. convert to template job didn't timed out.2. There was no error in vCenter when template created.3. The hostd.log from the hypervisor that the command was execetued on: 2014-08-18T01:13:51.902Z [38001B90 verbose 'Default'] Power policy is unset2014-08-18T01:13:51.906Z [38001B90 verbose 'Default'] Power policy is unset2014-08-18T01:13:53.484Z [FFF40B90 verbose 'Proxysvc Req92016'] New proxy client SSL(TCP(local=172.17.88.248:443, peer=10.6.173.245:54970))2014-08-18T01:13:53.504Z [FFF81B90 verbose 'Locale' opID=HB-host-421@756267-4f08aab3-c6] Default resource used for 'counter.virtualDisk.commandsAborted.label' expected in module 'perf'.2014-08-18T01:13:53.504Z [FFF81B90 verbose 'Locale' opID=HB-host-421@756267-4f08aab3-c6] Default resource used for 'counter.virtualDisk.commandsAborted.summary' expected in module 'perf'.2014-08-18T01:13:53.504Z [FFF81B90 verbose 'Locale' opID=HB-host-421@756267-4f08aab3-c6] Default resource used for 'counter.virtualDisk.busResets.label' expected in module 'perf'.2014-08-18T01:13:53.504Z [FFF81B90 verbose 'Locale' opID=HB-host-421@756267-4f08aab3-c6] Default resource used for 'counter.virtualDisk.busResets.summary' expected in module 'perf'.2014-08-18T01:13:53.552Z [381F1B90 verbose 'ha-license-manager' opID=HB-host-421@756267-4f08aab3-c6] Load: Loading existing file: /etc/vmware/license.cfg2014-08-18T01:13:53.583Z [381F1B90 verbose 'Default' opID=HB-host-421@756267-4f08aab3-c6] ha-license-manager:Validate -> Valid license detected for "VMware ESX Server 5.0" (lastError=0, desc.IsValid:Yes)2014-08-18T01:13:57.381Z [FFABFB90 verbose 'Default'] Power policy is unset2014-08-18T01:13:57.382Z [38278B90 verbose 'Default'] Power policy is unset2014-08-18T01:13:58.235Z [382BDB90 verbose 'Default'] Power policy is unset2014-08-18T01:13:58.235Z [38042B90 verbose 'Default'] Power policy is unset2014-08-18T01:14:00.207Z [FFF81B90 verbose 'Statssvc'] HostCtl Exception in stats collection: Sysinfo error on operation returned status : Not found. Please see the VMkernel log for detailed error information2014-08-18T01:14:00.207Z [FFF81B90 verbose 'Statssvc'] HostCtl Exception in stats collection. Turn on 'trivia' log for details2014-08-18T01:14:01.706Z [38641B90 verbose 'SoapAdapter'] Responded to service state request2014-08-18T01:14:10.912Z [38170B90 verbose 'SoapAdapter'] Responded to service state request2014-08-18T01:14:15.715Z [383A4B90 verbose 'Default'] Power policy is unset2014-08-18T01:14:15.717Z [FFABFB90 verbose 'Default'] Power policy is unset2014-08-18T01:14:15.717Z [FFF81B90 verbose 'Default'] Power policy is unset2014-08-18T01:14:15.721Z [FFABFB90 verbose 'Default'] Power policy is unset2014-08-18T01:14:15.729Z [383A4B90 verbose 'Default'] Power policy is unset2014-08-18T01:14:15.737Z [FFABFB90 verbose 'Default'] Power policy is unset2014-08-18T01:14:15.738Z [38001B90 verbose 'Default'] Power policy is unset2014-08-18T01:14:15.743Z [38001B90 verbose 'Default'] Power policy is unset2014-08-18T01:14:17.558Z [38042B90 verbose 'Default'] Power policy is unset2014-08-18T01:14:17.558Z [FF9DAA90 verbose 'Default'] Power policy is unset2014-08-18T01:14:17.560Z [37D27B90 verbose 'Default'] Power policy is unset2014-08-18T01:14:17.564Z [37D27B90 verbose 'Default'] Power policy is unset2014-08-18T01:14:17.571Z [38042B90 verbose 'Default'] Power policy is unset2014-08-18T01:14:17.571Z [381F1B90 verbose 'Default'] Power policy is unset2014-08-18T01:14:17.577Z [FF9DAA90 verbose 'Default'] Power policy is unset2014-08-18T01:14:17.577Z [37D27B90 verbose 'Default'] Power policy is unset2014-08-18T01:14:17.580Z [FF9DAA90 verbose 'Default'] Power policy is unset2014-08-18T01:14:17.584Z [38001B90 verbose 'Default'] Power policy is unset2014-08-18T01:14:20.207Z [38001B90 verbose 'Statssvc'] HostCtl Exception in stats collection: Sysinfo error on operation returned status : Not found. Please see the VMkernel log for detailed error information2014-08-18T01:14:20.207Z [38001B90 verbose 'Statssvc'] HostCtl Exception in stats collection. Turn on 'trivia' log for details2014-08-18T01:14:21.459Z [3878FB90 verbose 'Default'] Power policy is unset2014-08-18T01:14:21.459Z [382BDB90 verbose 'Default'] Power policy is unset2014-08-18T01:14:27.100Z [38001B90 verbose 'Default'] Power policy is unset2014-08-18T01:14:27.100Z [FFABFB90 verbose 'Default'] Power policy is unset2014-08-18T01:14:31.710Z [3878FB90 verbose 'SoapAdapter'] Responded to service state request2014-08-18T01:14:40.210Z [38278B90 verbose 'Statssvc'] HostCtl Exception in stats collection: Sysinfo error on operation returned status : Not found. Please see the VMkernel log for detailed error information2014-08-18T01:14:40.211Z [38278B90 verbose 'Statssvc'] HostCtl Exception in stats collection. Turn on 'trivia' log for details2014-08-18T01:14:40.916Z [3878FB90 verbose 'SoapAdapter'] Responded to service state request2014-08-18T01:14:45.715Z [382BDB90 verbose 'Default'] Power policy is unset2014-08-18T01:14:45.717Z [38170B90 verbose 'Default'] Power policy is unset2014-08-18T01:14:45.717Z [38042B90 verbose 'Default'] Power policy is unset2014-08-18T01:14:45.722Z [38170B90 verbose 'Default'] Power policy is unset2014-08-18T01:14:45.727Z [383E5B90 verbose 'Default'] Power policy is unset2014-08-18T01:14:45.733Z [37D27B90 verbose 'Default'] Power policy is unset2014-08-18T01:14:45.737Z [3878FB90 verbose 'Default'] Power policy is unset2014-08-18T01:14:45.737Z [FFF81B90 verbose 'Default'] Power policy is unset2014-08-18T01:14:45.741Z [3878FB90 verbose 'Default'] Power policy is unset2014-08-18T01:14:47.560Z [38278B90 verbose 'Default'] Power policy is unset2014-08-18T01:14:47.562Z [38170B90 verbose 'Default'] Power policy is unset2014-08-18T01:14:47.562Z [381F1B90 verbose 'Default'] Power policy is unset2014-08-18T01:14:47.564Z [38278B90 verbose 'Default'] Power policy is unset2014-08-18T01:14:47.570Z [3878FB90 verbose 'Default'] Power policy is unset2014-08-18T01:14:47.578Z [383E5B90 verbose 'Default'] Power policy is unset2014-08-18T01:14:47.582Z [38042B90 verbose 'Default'] Power policy is unset2014-08-18T01:14:47.583Z [383E5B90 verbose 'Default'] Power policy is unset2014-08-18T01:14:51.459Z [38001B90 verbose 'Default'] Power policy is unset2014-08-18T01:14:51.460Z [38278B90 verbose 'Default'] Power policy is unset2014-08-18T01:14:56.301Z [FFABFB90 verbose 'ResourcePool ha-root-pool'] Root pool capacity changed from 60588MHz/124978MB to 60588MHz/124977MB2014-08-18T01:14:57.102Z [38042B90 verbose 'Default'] Power policy is unset2014-08-18T01:14:57.103Z [38001B90 verbose 'Default'] Power policy is unset2014-08-18T01:14:58.237Z [FFF40B90 verbose 'Default'] Power policy is unset2014-08-18T01:14:58.237Z [37D27B90 verbose 'Default'] Power policy is unset2014-08-18T01:15:00.210Z [383A4B90 verbose 'Statssvc'] HostCtl Exception in stats collection: Sysinfo error on operation returned status : Not found. Please see the VMkernel log for detailed error information2014-08-18T01:15:00.211Z [383A4B90 verbose 'Statssvc'] HostCtl Exception in stats collection. Turn on 'trivia' log for details2014-08-18T01:15:01.715Z [382BDB90 verbose 'SoapAdapter'] Responded to service state request2014-08-18T01:15:10.920Z [38083B90 verbose 'SoapAdapter'] Responded to service state request2014-08-18T01:15:14.866Z [382BDB90 verbose 'Default'] Power policy is unset2014-08-18T01:15:14.868Z [38001B90 verbose 'Default'] Power policy is unset2014-08-18T01:15:14.868Z [381F1B90 verbose 'Default'] Power policy is unset 4. There were about only 20 seconds when the error occured in cloudstack after clicked "create template" button.5. The environment was ok before.I could create template nomally.But now this problem occurs.6. Yes,there is NPE in the answer.What can i do about this NPE?Thanks. ----- 原始邮件 ----- 发件人:Nitin Mehta <nitin.me...@citrix.com> 收件人:"dev@cloudstack.apache.org" <dev@cloudstack.apache.org> 主题:Re: cannot create template 日期:2014年08月16日 07点34分