I don¹t know the UI doesn't show the status of the agent running on SSVM ?
This would greatly help the admin understand why the SSVM related
functionalities (like template, volume etc.) are not working.

I have created a UI bug - CLOUDSTACK-2760. Feel free to vote for this and
even bump the priority.


Thanks,
-Nitin

On 30/05/13 10:32 AM, "Prasanna Santhanam" <t...@apache.org> wrote:

>And everything in the 'by-far' most popular wiki on our project :)
>
>https://cwiki.apache.org/CLOUDSTACK/ssvm-troubleshooting.html
>
>On Wed, May 29, 2013 at 04:09:56PM -0700, Ahmad Emneina wrote:
>> also, when trying to add the iso, can you capture the output in the
>>ssvms'
>> cloud.out or cloud.log (cant remember which). It would be interesting to
>> see whats happening on the ssvm side of things.
>> 
>> 
>> On Wed, May 29, 2013 at 2:41 PM, Edison Su <edison...@citrix.com> wrote:
>> 
>> > Can you try:
>> > select status from host where type = 'SecondaryStorageVM';
>> > in db?
>> >
>> > Make sure the agent in ssvm can connect back to mgt serer.
>> >
>> > > -----Original Message-----
>> > > From: La Motta, David [mailto:david.lamo...@netapp.com]
>> > > Sent: Wednesday, May 29, 2013 2:28 PM
>> > > To: <dev@cloudstack.apache.org>
>> > > Subject: 4.2 snapshot: setting up ISOs - no go
>> > >
>> > > So my 4.2 instance is up and running, system VMs are running
>>(secondary
>> > > storage VM and console proxy VM), primary and secondary storage are
>>up
>> > > on NFS... all things considered and at a glance, things look good.
>> >  However,
>> > > when I try to add an ISO so that I can provision a VM, I am getting:
>> > >
>> > > WARN  [storage.download.DownloadMonitorImpl] (1018141210@qtp-
>> > > 2013781391-38:) There is no secondary storage VM for secondary
>>storage
>> > > host nfs://172.20.39.74/SnapCreator_secondary
>> > >
>> > > Which is throwing me off, because the secondary storage VM seems to
>>be
>> > > up and happy.  I can see it on XenCenter alive and well, too.  When
>>I go
>> > > through the ISO registration wizard, registration seems to be
>>successful
>> > in
>> > > the UI, since the ISOs get added to the templates table--except I
>>get the
>> > > warning in the console above.
>> > >
>> > > If I try to add another secondary storage, I get:
>> > >
>> > > ERROR [cloud.api.ApiServer] (1260872222@qtp-2013781391-40:)
>>unhandled
>> > > exception executing api command: addSecondaryStorage
>> > > com.cloud.utils.exception.CloudRuntimeException: Cannot transit
>>agent
>> > > status with event AgentDisconnected for host 9, mangement server id
>>is
>> > > 271423992217301,Unable to transition to a new state from Creating
>>via
>> > > AgentDisconnected at
>> > > com.cloud.agent.manager.AgentManagerImpl.agentStatusTransitTo(Agent
>> > > ManagerImpl.java:1436)
>> > >
>> > >
>> > > When in doubt, reboot, right?  So I shutdown my CS mgmt server and
>> > > XenServer host and tried again.  I even added more secondary storage
>> > > without anything in it (the first NFS volume had the system VM
>>template
>> > on
>> > > it).  Still, I get the same behavior as described above:  the UI
>>says
>> > the ISO was
>> > > added, but the log file warns about the lack of a secondary storage
>>VM.
>> > >
>> > > If I attempt to go through the instance provisioning wizard, long
>>and
>> > behold,
>> > > the ISO is not listed in the "My ISOs" tab.
>> > >
>> > >
>> > > There is also something strange that I've noticed (slightly off
>>topic):
>> > if I have
>> > > primary storage allocated and resize the underlying volume on the
>>storage
>> > > controller, CS doesn't see the new size.  Is there any way to force
>>that
>> > to take
>> > > place from the UI?  Clicking on refresh did nothing about it.
>> > >
>> > > Thanks!
>> > >
>> > >
>> > >
>> > > David La Motta
>> > > Technical Marketing Engineer - Citrix
>> > >
>> > > NetApp
>> > > 919.476.5042
>> > > dlamo...@netapp.com<mailto:dlamo...@netapp.com>
>> > >
>> > >
>> >
>> >
>
>-- 
>Prasanna.,
>
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