60 seconds is still a large enough window for some users to be
affected by DNS changes, right? We're just looking for a reason why
fxa might be more affected than our other properties, and "it's the
only service with such frequent DNS changes" seems like a decent one.

Gavin

On Thu, Jun 26, 2014 at 3:51 PM, Julien Vehent <[email protected]> wrote:
> Patrick McManus set the DNS cache to 60 seconds a few months back. It
> shouldn't be an issue anymore. 
> https://bugzilla.mozilla.org/show_bug.cgi?id=981447
>
> On Thu 26.Jun'14 at 15:33:09 -0700, Chris Karlof wrote:
>> I think it's worth bring in +opsec to help investigate here.
>>
>> Context: We've enabled cert pinning in Nightly for FxA and are seeing more 
>> violations than we're comfortable with.
>>
>> -chris
>>
>>
>> On Jun 26, 2014, at 2:45 PM, Monica Chew <[email protected]> wrote:
>>
>> > +keeler
>> >
>> > Still not looking awesome -- but if the DNS cache is borking certs that is 
>> > a much bigger problem.
>> >
>> > ----- Original Message -----
>> >> From gavin on IRC:
>> >>
>> >> ckarlof: re: high rate of pinning violations for fxa, is is possible the 
>> >> DNS
>> >> cache/AWS infra IP switch issues are to blame?
>> >>
>> >> -chris
>> >>
>> >> On Jun 18, 2014, at 11:38 AM, Monica Chew <[email protected]> wrote:
>> >>
>> >>> Please take a look at https://pinningtest.appspot.com in FF 32 or higher
>> >>> and use your best judgment of whether FxA users on Nightly would be able
>> >>> to file an appropriate bug if they see one of the 10-20 violations per 
>> >>> day
>> >>> that we're getting now.
>> >>>
>> >>> This bug is to improve the UI to be more informative:
>> >>> https://bugzilla.mozilla.org/show_bug.cgi?id=1011638
>> >>>
>> >>> And this bug is to report the entire certificate chain, including the
>> >>> complete domain, back to us for remediation:
>> >>> https://bugzilla.mozilla.org/show_bug.cgi?id=846489
>> >>>
>> >>> I don't think it makes sense to block a decision on either one of these,
>> >>> because they don't have firm end dates. From the violation rate, I doubt
>> >>> that the pinset is incorrect, most violations are probably from captive
>> >>> portal. However, this assumption is incorrect if people are hitting a
>> >>> rarely used subdomain on accounts.firefox.com that is using an unknown
>> >>> cert issuer.
>> >>>
>> >>> If this is not the case and the pinset is correct, we could go ahead and
>> >>> start enforcing pin violations and count on bugzilla reports to find
>> >>> errors. It's also reasonable to wait a week and see if the numbers 
>> >>> improve
>> >>> (telemetry data lags 4-5 days, dates are by build date, not submission
>> >>> date).
>> >>>
>> >>> Thanks,
>> >>> Monica
>> >>>
>> >>> ----- Original Message -----
>> >>>> http://people.mozilla.org/~mchew/pinning_dashboard/
>> >>>>
>> >>>> The violation rate is a little higher than mmc would expect to see. 
>> >>>> (We're
>> >>>> still in reporting only mode, though.)
>> >>>>
>> >>>> We're seeing 10-20 (would be) violations per day. The rate is higher 
>> >>>> than
>> >>>> other Moz services, but the sample size is also much smaller.
>> >>>>
>> >>>> Any thoughts?
>> >>>>
>> >>>> -chris
>> >>>>
>> >>
>> >>
>>
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