I think it's worth bring in +opsec to help investigate here.

Context: We've enabled cert pinning in Nightly for FxA and are seeing more 
violations than we're comfortable with.

-chris


On Jun 26, 2014, at 2:45 PM, Monica Chew <[email protected]> wrote:

> +keeler
> 
> Still not looking awesome -- but if the DNS cache is borking certs that is a 
> much bigger problem.
> 
> ----- Original Message -----
>> From gavin on IRC:
>> 
>> ckarlof: re: high rate of pinning violations for fxa, is is possible the DNS
>> cache/AWS infra IP switch issues are to blame?
>> 
>> -chris
>> 
>> On Jun 18, 2014, at 11:38 AM, Monica Chew <[email protected]> wrote:
>> 
>>> Please take a look at https://pinningtest.appspot.com in FF 32 or higher
>>> and use your best judgment of whether FxA users on Nightly would be able
>>> to file an appropriate bug if they see one of the 10-20 violations per day
>>> that we're getting now.
>>> 
>>> This bug is to improve the UI to be more informative:
>>> https://bugzilla.mozilla.org/show_bug.cgi?id=1011638
>>> 
>>> And this bug is to report the entire certificate chain, including the
>>> complete domain, back to us for remediation:
>>> https://bugzilla.mozilla.org/show_bug.cgi?id=846489
>>> 
>>> I don't think it makes sense to block a decision on either one of these,
>>> because they don't have firm end dates. From the violation rate, I doubt
>>> that the pinset is incorrect, most violations are probably from captive
>>> portal. However, this assumption is incorrect if people are hitting a
>>> rarely used subdomain on accounts.firefox.com that is using an unknown
>>> cert issuer.
>>> 
>>> If this is not the case and the pinset is correct, we could go ahead and
>>> start enforcing pin violations and count on bugzilla reports to find
>>> errors. It's also reasonable to wait a week and see if the numbers improve
>>> (telemetry data lags 4-5 days, dates are by build date, not submission
>>> date).
>>> 
>>> Thanks,
>>> Monica
>>> 
>>> ----- Original Message -----
>>>> http://people.mozilla.org/~mchew/pinning_dashboard/
>>>> 
>>>> The violation rate is a little higher than mmc would expect to see. (We're
>>>> still in reporting only mode, though.)
>>>> 
>>>> We're seeing 10-20 (would be) violations per day. The rate is higher than
>>>> other Moz services, but the sample size is also much smaller.
>>>> 
>>>> Any thoughts?
>>>> 
>>>> -chris
>>>> 
>> 
>> 

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