Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:
apport-collect 2084727 When reporting bugs in the future please use apport by using 'ubuntu- bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/2084727 Title: Xorg external monitor issue after dist upgrade to 24.04 Status in mutter package in Ubuntu: Incomplete Bug description: I'm working with a friend to try to resolve an issue where her external monitor does not work after the upgrade. It was functional before. She just upgraded from Ubuntu 22.04 to 24.04, and is having issues trying to connect an external monitor to her laptop (running Intel graphics and x11). The control panel is displaying "Changes cannot be applied", and the monitor itself is non-functional, but it does at least appear in the control panel. I had her try running gnome-control-center and it did give the error of "GDBus.Error:org.freedesktop.DBus.Error.InvalidArgs: Logical monitor scales must be identical" while doing so. We tried deleting the .config/monitors.xml file, and tried setting the scaling factor to be the same, with no luck. The version of gnome-control-center is 46.2-1ubuntu0.24.04.2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/2084727/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp