Hello, and thank you for the bug report. When this issue happens, can you please check Firefox's Web Console (Ctrl+Shift+K) and Browser Console (Ctrl+Shift+J) to see if there may be any relevant errors or warnings in the logs there?
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2078059 Title: MS Teams screen sharing frequently stops working when accessing Teams from Firefox Status in firefox package in Ubuntu: New Bug description: Observed: I access Teams from Firefox and it works as far as I can tell, including live meetings. Occasionally though, when I try to share my screen (it is always a specific window I'm sharing), others in the meeting see that I'm sharing something, but they don't see the window. Firefox seems to work just fine in all other respects: browsing different web sites, Teams audio and video etc. Expected: Others in the meeting should always see the window that I share. Repeatability: Hard to say. I can have several meetings over a few days and screen sharing works fine. When it fails, it fails completely, i.e. it will not work, regardless of how many times I try. Workarounds: * use a different browser for Teams * restart Firefox Notes: I use suspend/resume on my machine a lot, so my browser works for days (with several windows open and dozens of tabs, typically), if relevant. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: firefox 129.0.2+build1-0ubuntu0.20.04.1 ProcVersionSignature: Ubuntu 5.15.0-117.127~20.04.1-generic 5.15.158 Uname: Linux 5.15.0-117-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia AddonCompatCheckDisabled: False ApportVersion: 2.20.11-0ubuntu27.27 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: tomislav 3336 F.... pulseaudio /dev/snd/controlC1: tomislav 3336 F.... pulseaudio BuildID: 20240819150008 CasperMD5CheckResult: skip Channel: Unavailable CurrentDesktop: ubuntu:GNOME Date: Wed Aug 28 15:38:16 2024 DefaultProfileExtensions: extensions.sqlite corrupt or missing DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) DefaultProfileLocales: extensions.sqlite corrupt or missing DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:287 DefaultProfilePrefSources: prefs.js DefaultProfileThemes: extensions.sqlite corrupt or missing ForcedLayersAccel: False InstallationDate: Installed on 2022-11-03 (663 days ago) InstallationMedia: Ubuntu 20.04.5 LTS "Focal Fossa" - Release amd64 (20220831) MostRecentCrashID: bp-774a4f89-c162-4020-bfee-5e8b90230920 Profile1Extensions: extensions.sqlite corrupt or missing Profile1IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile1Locales: extensions.sqlite corrupt or missing Profile1PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:287 Profile1PrefSources: prefs.js Profile1Themes: extensions.sqlite corrupt or missing Profiles: Profile1 - LastVersion=129.0.2/20240819150008 (In use) Profile0 (Default) - LastVersion=129.0.2/20240819150008 (In use) RunningIncompatibleAddons: False SourcePackage: firefox UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/12/2021 dmi.bios.release: 5.19 dmi.bios.vendor: Intel Corp. dmi.bios.version: KCTGL357.0037.2021.0712.0948 dmi.board.name: LAPKC71E dmi.board.vendor: Intel Corporation dmi.board.version: M22221-402 dmi.chassis.type: 10 dmi.chassis.vendor: Intel(R) Corporation dmi.chassis.version: 2.0 dmi.ec.firmware.release: 1.5 dmi.modalias: dmi:bvnIntelCorp.:bvrKCTGL357.0037.2021.0712.0948:bd07/12/2021:br5.19:efr1.5:svnIntel(R)ClientSystems:pnLAPKC71E:pvrM38559-402:rvnIntelCorporation:rnLAPKC71E:rvrM22221-402:cvnIntel(R)Corporation:ct10:cvr2.0:skuBKC71EBFB6000: dmi.product.family: KC dmi.product.name: LAPKC71E dmi.product.sku: BKC71EBFB6000 dmi.product.version: M38559-402 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2078059/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
