Public bug reported:
Observed:
I access Teams from Firefox and it works as far as I can tell, including live
meetings. Occasionally though, when I try to share my screen (it is always a
specific window I'm sharing), others in the meeting see that I'm sharing
something, but they don't see the window.
Firefox seems to work just fine in all other respects: browsing different web
sites, Teams audio and video etc.
Expected:
Others in the meeting should always see the window that I share.
Repeatability:
Hard to say. I can have several meetings over a few days and screen sharing
works fine. When it fails, it fails completely, i.e. it will not work,
regardless of how many times I try.
Workarounds:
* use a different browser for Teams
* restart Firefox
Notes:
I use suspend/resume on my machine a lot, so my browser works for days (with
several windows open and dozens of tabs, typically), if relevant.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: firefox 129.0.2+build1-0ubuntu0.20.04.1
ProcVersionSignature: Ubuntu 5.15.0-117.127~20.04.1-generic 5.15.158
Uname: Linux 5.15.0-117-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu27.27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: tomislav 3336 F.... pulseaudio
/dev/snd/controlC1: tomislav 3336 F.... pulseaudio
BuildID: 20240819150008
CasperMD5CheckResult: skip
Channel: Unavailable
CurrentDesktop: ubuntu:GNOME
Date: Wed Aug 28 15:38:16 2024
DefaultProfileExtensions: extensions.sqlite corrupt or missing
DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant
compatibility.ini or extensions.sqlite)
DefaultProfileLocales: extensions.sqlite corrupt or missing
DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @
/usr/lib/firefox/omni.ja:greprefs.js:287
DefaultProfilePrefSources: prefs.js
DefaultProfileThemes: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
InstallationDate: Installed on 2022-11-03 (663 days ago)
InstallationMedia: Ubuntu 20.04.5 LTS "Focal Fossa" - Release amd64 (20220831)
MostRecentCrashID: bp-774a4f89-c162-4020-bfee-5e8b90230920
Profile1Extensions: extensions.sqlite corrupt or missing
Profile1IncompatibleExtensions: Unavailable (corrupt or non-existant
compatibility.ini or extensions.sqlite)
Profile1Locales: extensions.sqlite corrupt or missing
Profile1PrefErrors: Unexpected character ',' before close parenthesis @
/usr/lib/firefox/omni.ja:greprefs.js:287
Profile1PrefSources: prefs.js
Profile1Themes: extensions.sqlite corrupt or missing
Profiles:
Profile1 - LastVersion=129.0.2/20240819150008 (In use)
Profile0 (Default) - LastVersion=129.0.2/20240819150008 (In use)
RunningIncompatibleAddons: False
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/12/2021
dmi.bios.release: 5.19
dmi.bios.vendor: Intel Corp.
dmi.bios.version: KCTGL357.0037.2021.0712.0948
dmi.board.name: LAPKC71E
dmi.board.vendor: Intel Corporation
dmi.board.version: M22221-402
dmi.chassis.type: 10
dmi.chassis.vendor: Intel(R) Corporation
dmi.chassis.version: 2.0
dmi.ec.firmware.release: 1.5
dmi.modalias:
dmi:bvnIntelCorp.:bvrKCTGL357.0037.2021.0712.0948:bd07/12/2021:br5.19:efr1.5:svnIntel(R)ClientSystems:pnLAPKC71E:pvrM38559-402:rvnIntelCorporation:rnLAPKC71E:rvrM22221-402:cvnIntel(R)Corporation:ct10:cvr2.0:skuBKC71EBFB6000:
dmi.product.family: KC
dmi.product.name: LAPKC71E
dmi.product.sku: BKC71EBFB6000
dmi.product.version: M38559-402
dmi.sys.vendor: Intel(R) Client Systems
** Affects: firefox (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/2078059
Title:
MS Teams screen sharing frequently stops working when accessing Teams
from Firefox
Status in firefox package in Ubuntu:
New
Bug description:
Observed:
I access Teams from Firefox and it works as far as I can tell, including live
meetings. Occasionally though, when I try to share my screen (it is always a
specific window I'm sharing), others in the meeting see that I'm sharing
something, but they don't see the window.
Firefox seems to work just fine in all other respects: browsing different web
sites, Teams audio and video etc.
Expected:
Others in the meeting should always see the window that I share.
Repeatability:
Hard to say. I can have several meetings over a few days and screen sharing
works fine. When it fails, it fails completely, i.e. it will not work,
regardless of how many times I try.
Workarounds:
* use a different browser for Teams
* restart Firefox
Notes:
I use suspend/resume on my machine a lot, so my browser works for days (with
several windows open and dozens of tabs, typically), if relevant.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: firefox 129.0.2+build1-0ubuntu0.20.04.1
ProcVersionSignature: Ubuntu 5.15.0-117.127~20.04.1-generic 5.15.158
Uname: Linux 5.15.0-117-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu27.27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: tomislav 3336 F.... pulseaudio
/dev/snd/controlC1: tomislav 3336 F.... pulseaudio
BuildID: 20240819150008
CasperMD5CheckResult: skip
Channel: Unavailable
CurrentDesktop: ubuntu:GNOME
Date: Wed Aug 28 15:38:16 2024
DefaultProfileExtensions: extensions.sqlite corrupt or missing
DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant
compatibility.ini or extensions.sqlite)
DefaultProfileLocales: extensions.sqlite corrupt or missing
DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @
/usr/lib/firefox/omni.ja:greprefs.js:287
DefaultProfilePrefSources: prefs.js
DefaultProfileThemes: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
InstallationDate: Installed on 2022-11-03 (663 days ago)
InstallationMedia: Ubuntu 20.04.5 LTS "Focal Fossa" - Release amd64 (20220831)
MostRecentCrashID: bp-774a4f89-c162-4020-bfee-5e8b90230920
Profile1Extensions: extensions.sqlite corrupt or missing
Profile1IncompatibleExtensions: Unavailable (corrupt or non-existant
compatibility.ini or extensions.sqlite)
Profile1Locales: extensions.sqlite corrupt or missing
Profile1PrefErrors: Unexpected character ',' before close parenthesis @
/usr/lib/firefox/omni.ja:greprefs.js:287
Profile1PrefSources: prefs.js
Profile1Themes: extensions.sqlite corrupt or missing
Profiles:
Profile1 - LastVersion=129.0.2/20240819150008 (In use)
Profile0 (Default) - LastVersion=129.0.2/20240819150008 (In use)
RunningIncompatibleAddons: False
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/12/2021
dmi.bios.release: 5.19
dmi.bios.vendor: Intel Corp.
dmi.bios.version: KCTGL357.0037.2021.0712.0948
dmi.board.name: LAPKC71E
dmi.board.vendor: Intel Corporation
dmi.board.version: M22221-402
dmi.chassis.type: 10
dmi.chassis.vendor: Intel(R) Corporation
dmi.chassis.version: 2.0
dmi.ec.firmware.release: 1.5
dmi.modalias:
dmi:bvnIntelCorp.:bvrKCTGL357.0037.2021.0712.0948:bd07/12/2021:br5.19:efr1.5:svnIntel(R)ClientSystems:pnLAPKC71E:pvrM38559-402:rvnIntelCorporation:rnLAPKC71E:rvrM22221-402:cvnIntel(R)Corporation:ct10:cvr2.0:skuBKC71EBFB6000:
dmi.product.family: KC
dmi.product.name: LAPKC71E
dmi.product.sku: BKC71EBFB6000
dmi.product.version: M38559-402
dmi.sys.vendor: Intel(R) Client Systems
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