There isn't anything in top that looks like an issue, gnome-shell was at
the top with a about 9% CPU.
Disabling all extensions does not fix the issue.
I did see some errors in the systemd journal related to PCI, these
appeared a few seconds after trying to use the up and down keys.
Errors in journalctl -f:
Apr 07 07:25:55 robin kernel: pcieport 0000:00:1c.7: AER: Multiple Corrected
error received: 0000:00:1c.7
Apr 07 07:25:55 robin kernel: pcieport 0000:00:1c.7: AER: PCIe Bus Error:
severity=Corrected, type=Physical Layer, (Receiver ID)
Apr 07 07:25:55 robin kernel: pcieport 0000:00:1c.7: AER: device [8086:9d17]
error status/mask=00000041/00002000
Apr 07 07:25:55 robin kernel: pcieport 0000:00:1c.7: AER: [ 0] RxErr
Apr 07 07:25:55 robin kernel: pcieport 0000:00:1c.7: AER: [ 6] BadTLP
Apr 07 07:26:22 robin kernel: pcieport 0000:00:1c.7: AER: Corrected error
received: 0000:00:1c.7
Apr 07 07:26:22 robin kernel: pcieport 0000:00:1c.7: AER: PCIe Bus Error:
severity=Corrected, type=Physical Layer, (Receiver ID)
Apr 07 07:26:22 robin kernel: pcieport 0000:00:1c.7: AER: device [8086:9d17]
error status/mask=00000001/00002000
Apr 07 07:26:22 robin kernel: pcieport 0000:00:1c.7: AER: [ 0] RxErr
Apr 07 07:27:15 robin kernel: pcieport 0000:00:1c.7: AER: Corrected error
received: 0000:00:1c.7
Apr 07 07:27:15 robin kernel: pcieport 0000:00:1c.7: AER: PCIe Bus Error:
severity=Corrected, type=Physical Layer, (Receiver ID)
Apr 07 07:27:15 robin kernel: pcieport 0000:00:1c.7: AER: device [8086:9d17]
error status/mask=00000001/00002000
Apr 07 07:27:15 robin kernel: pcieport 0000:00:1c.7: AER: [ 0] RxErr
Apr 07 07:27:38 robin kernel: pcieport 0000:00:1c.7: AER: Corrected error
received: 0000:00:1c.7
Apr 07 07:27:38 robin kernel: pcieport 0000:00:1c.7: AER: PCIe Bus Error:
severity=Corrected, type=Physical Layer, (Receiver ID)
Apr 07 07:27:38 robin kernel: pcieport 0000:00:1c.7: AER: device [8086:9d17]
error status/mask=00000001/00002000
Apr 07 07:27:38 robin kernel: pcieport 0000:00:1c.7: AER: [ 0] RxErr
Apr 07 07:27:56 robin kernel: pcieport 0000:00:1c.7: AER: Corrected error
received: 0000:00:1c.7
Apr 07 07:27:56 robin kernel: pcieport 0000:00:1c.7: AER: PCIe Bus Error:
severity=Corrected, type=Physical Layer, (Receiver ID)
Apr 07 07:27:56 robin kernel: pcieport 0000:00:1c.7: AER: device [8086:9d17]
error status/mask=00000001/00002000
Apr 07 07:27:56 robin kernel: pcieport 0000:00:1c.7: AER: [ 0] RxErr
Running lspci returns:
00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core
Processor Host Bridge/DRAM Registers (rev 08)
00:02.0 VGA compatible controller: Intel Corporation Skylake GT2 [HD Graphics
520] (rev 07)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500
v5/6th Gen Core Processor Thermal Subsystem (rev 08)
00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI
Controller (rev 21)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP
Thermal subsystem (rev 21)
00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial
IO I2C Controller #0 (rev 21)
00:15.1 Signal processing controller: Intel Corporation Sunrise Point-LP Serial
IO I2C Controller #1 (rev 21)
00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI
#1 (rev 21)
00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA Controller
[AHCI mode] (rev 21)
00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #1
(rev f1)
00:1c.7 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #8
(rev f1)
00:1f.0 ISA bridge: Intel Corporation Sunrise Point-LP LPC Controller (rev 21)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
02:00.0 Network controller: Intel Corporation Wireless 7265 (rev 59)
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1922766
Title:
UP and DOWN keys behave erratically
Status in gnome-shell package in Ubuntu:
Incomplete
Bug description:
Since the last update, a couple of days ago the UP and DOWN arrow keys
don't work properly. They are either slow to react or don't work at
all, very occasionally they work as expected. It is only limited to
these two keys.
I don't think it is a hardware issue because if I boot my laptop up
with another operating system it works fine. I checked to see if my
bios needs updating, but it doesn't. Also I have tried starting with
an older kernel and the problem is still there so I think this has
something to do with xorg and/or gnome.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-70.78-generic 5.4.94
Uname: Linux 5.4.0-70-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
BootLog:
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Apr 6 17:22:59 2021
DistUpgraded: 2020-09-19 18:59:22,820 ERROR got error from PostInstallScript
./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process
“./xorg_fix_proprietary.py” (No such file or directory) (8))
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Skylake GT2 [HD Graphics 520] [8086:1916] (rev 07)
(prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Skylake GT2 [HD Graphics 520] [1043:1280]
InstallationDate: Installed on 2016-11-03 (1614 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
(20160719)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 8087:0a2a Intel Corp.
Bus 001 Device 003: ID 0bda:58d2 Realtek Semiconductor Corp. USB2.0 HD UVC
WebCam
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. UX310UA
ProcEnviron:
LANGUAGE=en_GB:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-70-generic
root=UUID=eee950f6-e946-46ab-9616-45ba24e1f588 ro
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to focal on 2020-09-19 (198 days ago)
dmi.bios.date: 04/17/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX310UA.305
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX310UA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrUX310UA.305:bd04/17/2019:svnASUSTeKCOMPUTERINC.:pnUX310UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX310UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: UX
dmi.product.name: UX310UA
dmi.product.sku: ASUS-NotebookSKU
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1
version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.6-0ubuntu0.20.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
xserver.bootTime: Mon Sep 21 17:29:50 2020
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.20.8-2ubuntu2.4
xserver.video_driver: modeset
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