This worked for me: Delete ippusbxd sudo apt purge ippusbxd Install driver hplib Install libusb-0.1-4 , if not already installed sudo apt install libusb-0.1-4 Make sure that the scan resolution doesn't exceed 300 dpi.
Many thanks to Kellerkind_2009 from the German Ubuntu forum for this suggestion. https://forum.ubuntuusers.de/topic/hp-laserjet-mfp-m28a-drucken- funktioniert-sann/ -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1811504 Title: Scan with HP LaserJet Pro MFP M28a fails Status in hplip package in Ubuntu: Triaged Bug description: I’m trying to scan with my new printer Hp LaserJet MFP M28-M31 but I always get this error when scanning using SANE: error: SANE: Error during device I/O (code=9) I’ve installed hplip hplip-plugins and any other dependencies listed in hp-check but without luck. any hints? To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1811504/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
